Leadership

The Ethics of Public Participation

This post was originally published on the Intellitics blog on Thursday, August 5, 2010: The Ethics of Public Participation. Subscribe to our blog via RSS or follow us on Twitter. It seems the topic of ethics and integrity in public participation is coming up more often these days (see my comments here, here). Just forRead… Read more »

USAJobs.com/Office of Personnel Management VS. FederalResumeTips.com

My issue with USAJobs – or better yet, the Office of Personnel Management and the so-called advice they are publishing – is the simple fact that it is not going to help the average person land a job. Just like Monster.com, the Office of Personnel Management’s customers are not the people searching for employment onRead… Read more »

Fixing the process (and paper) in due process: the story of document management and courts

I had a brief stay in county government. It turned out to be the most exciting microcosm of government that I ever worked in. Just walking from one floor to another showed amazing variation in the daily tasks and challenges of a county government worker. Counties do it all – tax collection to historic recordsRead… Read more »

Role of SoA in Government Tax operations = Real revenue for states

Service Oriented Architecture is often touted as a mechanism to improve business performance, but is often limited in its effect to improvements in IT architecture. However, the DC Office of Tax and Revenue is showing how SoA, and specifically leveraging the Enterprise Service Bus architecture can lead to real revenue growth for state and localRead… Read more »

DIVERSITY Drives CREATIVITY and INNOVATION: History proves it!

Every once in a while, something or someone pops up on our path to affirm that we are headed in the right direction, by pointing us to WISDOM that affirms what we all need to know, documented long ago — perhaps in a different way. When we least expect it, a supporting “proof point” showsRead… Read more »

Gov 2.0 Radio Hot Links – August 2, 2010

Tell me, is there an app for that? Matt Poelmans: FutureGovForum, AustraliaHeather Timmons: In India, Using Facebook to Catch Scofflaw DriversNESTA: Small is Beautiful – Innovation in Local GovernmentPeter Corbett: Apps for the Army Winners – Doubling Our ExpectationsElizabeth Woyke: Apps That Change the WorldGov 2.0 Radio: UserVoice CEO Richard White on Leveraging Your Community

How to Fail at Organizational Change: A Case Study

“Experience is simply the name we give our mistakes.” Oscar Wilde I am a student of failure because I find failure quite instructive. As a teacher of project management, I extol the effectiveness of project management but I also admit that roughly 30% of all projects are successful in that they fulfilled all the customer’sRead… Read more »

Top 50 Public Administration Resources Features GovLoop

Pretty cool to see GovLoop featured as a Top 50 public administration resource. Original post here: A public administrator needs all the resources available at his or her fingertips, including information about organizations, research, online interaction, public outreach and contact information for local, regional, national and even international resources. You’ll find the best of allRead… Read more »

Are you a Gov 2.0 activist?

Australia’s Government Chief Information Officer, Ann Steward, urged civil servants to become Gov 2.0 activists at the FutureGov Forum Australia yesterday (Tuesday 27th July). She also had strong words for government agencies on the accessibility of their online services. From Asia/Pacific FutureGov. All very true and great stuff Ann. To get Gov 2.0 happening onRead… Read more »

Governance Blues? Build the Blocks

Government websites have been prevalent since 1995. Fifteen years. Yet agencies still have internal struggles over who should “own” the website and web team, and there is no commonly-accepted model for a web governance structure across government. Even agencies with seemingly strong “web governance” have seen it all fall apart when administrations changed. Governance seemsRead… Read more »