I was talking to a co-worker about our office’s reconfiguration plans, which involve merging divisions and training employees to handle a wider variety of customer needs. It’s a nice plan, and it is likely to benefit our customers by removing the layers they have to dig through to get to the services they need. InRead… Read more »
Dr. GovLoop has been scouring the Web to find awesome content…and here’s a blog post that caught his attention over coffee this morning. Originally posted on WhoRunsGovBy Greg Palmer Mar 04 2010, 10:30 PM How did I convince one of the world’s largest bureaucracies to enter the blogosphere? Trust me, it wasn’t easy. NYC’s DepartmentRead… Read more »
We had a fantastic London LocalGovCamp yesterday. LocalGovCamp is really a series of events across the country – local government unconferences focusing on the use of social media and collaboration in local government (and it’s not all techy – lots of it is about rethinking the way local government works and radical efficiency). For theRead… Read more »
Well, below are some tips for strategic consideration. Public relations and marketing is about the conversation. Right? And, depending on which camp you are in; communications, marketing or both, you can more effectively enable “conversation” by shaping opinion, and opening the door towards selling the products, services and information you offer with MarCom 2.0. MarComRead… Read more »
Recently, the City Manager sent me a link to the video, Cities Matter – From the Front Door to the Car Door. Sentimental? Perhaps. I wasn’t familiar with the site on which the video is posted, 12Seconds.tv, but it is apparently to video as Twitter is to texting; it is a video platform that willRead… Read more »
Dear Govies, Imagine if your neighborhood and every neighborhood in America had a network like this that connected the people who live work and serve (Like Program Coordinators and Police Officers) in the neighborhood and made it possible to communicate and collaborate to improve quality of life and solve problems. What if you could makeRead… Read more »
Public Sector is Multi-Sector. Do you believe it? As I wrote previously, I believe that public sector is multi-sector. I continuously see my friends and colleagues who are passionate about public service do it from a number of angles. Some are government employees. Some are contractors. Some are authors. Some run non-profits. But all trulyRead… Read more »
My company, JANSON Communications, released today a study of military Facebook pages. The study examines the use of Facebook pages by the U.S. military to identify trends, best practices and typical uses. JANSON’s Research and Analysis team examined over 680 military pages during two weeks in January and grouped the pages into four category types;Read… Read more »
It seems we’re regularly being served additional reminders about the way we sometimes use social messaging to our detriment, and with increasing frequency, how it is sometimes being used against us. Consider the Janine Krieber kerfuffle, where the wife of former Canadian Liberal Party leader Stephane Dion criticized the current state of the party inRead… Read more »
http://www.youtube.com/watch?v=rgArJa2jEjQ As the only union to represent Transportation Security Administration (TSA) employees since the agency’s inception and with 12,000 dues-paying TSO members, AFGE is THE union of choice for TSOs. Listen to a special message from AFL-CIO President Trumka in the video.