So this is going to be the fifteen millionth article on the subject. But I don’t care, and you should read it. Because it will make you look like less of an asshole for the rest of your life. Isn’t that worth five minutes? Here goes: 1. DO NOT SEND MASS EMAILS EVER unless thereRead… Read more »
“So, what exactly do you do at City Hall?” This question is always asked at conferences, events, or at parties. Usually as a precursor or follow-up to my elevator pitch — “I’m a civic innovator, I bring best practices and new ways of thinking to City Hall operations. I work on special projects relating toRead… Read more »
The world of public service seems to be split into two groups, “data people” and “program people”. Whatever camp we are in, we tend to avoid the other side like last week’s laundry. For those of us who are “program people”, we have built our career around a mission of service to others. We valueRead… Read more »
This week I spent a day of Leadership Development Program discussing resiliency. Resiliency is the ability to carry on in the face of adversity, similar to grit, and, as an earlier blog pointed out, resiliency is the antidote to stress. Personal resiliency can lead to professional resiliency, which then leads to a resilient organization – an organizationRead… Read more »
The University of South Florida published a 2011 study in 2011 highlighting work productivity. On average, Americans get 14 days of vacation but use about 10. Those unused days over 5 years is equivalent to a work month. Work productivity impacts us all. As civil servants, we are a customer-focused team. To be transparent, IRead… Read more »
“Nature gives us many free “gifts” we take for granted: clean air and water; beautiful surroundings. What do some of us give back in return? Intentional or not, our gift(s) may be …pollution!”
When people hear the word “portfolio,” too often they immediately begin to see dollar signs. With Wallstreet garnering attention from news headlines to Hollywood films, it is understandable. However, your Financial Portfolio isn’t your organization’s most important portfolio. That honor resides with your IT Portfolio.
Virtually across the board, federal agencies are taking a hard look at performance management and recognizing that change is needed. Almost unbelievably, too many agencies are stuck with a pen-to-paper process, with limited or no automation and no analytical data for decision making, accountability and insight. With large workforces spanning hundreds to thousands to tens… Read more »
As if giving a compelling presentation isn’t challenge enough, what do you do in a situation that makes it even harder for your presentation to be a success? You might have to present first thing in the morning or at the end of a long day. You unexpectedly have a lot less time than you plannedRead… Read more »
The IBM Center’s Weekly Round Up highlights articles and insights that we found interesting for the week ending July 31 Hope for the DATA Act. Hudson Hollister, the head of the Data Transparency Coalition, was interviewed by Federal News Radio on his take of the status of the implementation of the DATA Act, which requiresRead… Read more »