Starbucks’ Sandwich Problem

Last night I tweeted to Starbucks that their breakfast sandwiches looked disgusting. They responded (yay!) to ask me what I was talking about. This. I am a huge Starbucks fan and therefore I would like to give them some practical advice about how to solve their sandwich problem. I looked around the rest of theRead… Read more »

Starting is Easier Than Stopping

Bob Tiede (@bobtiede) writes on leadership at his website, www.leadingwithquestions.com.  On his list of ten questions leaders need to ask themselves, Bob has this nugget about change: “When is the last time I abandoned a program?” Yikes! That is a tough one for us govies. We are skilled at identifying problems and developing solutions, whichRead… Read more »

Reality TV and Accessibility Have a Lot in Common

How many times have you heard people say, “I hate reality TV! I want real shows. I wish they’d make something else.”? I don’t understand why people remained glued to reality TV shows despite their professed hatred of them. “But there’s nothing else on,” people say. “I’ve gotta watch something!” Hold out, I say, holdRead… Read more »

How to Build an Active Community of Support on Facebook

By Jessica Havlak While working in what I’ll call the “white hat sector,” it can be a challenge to reach individuals with your message when they are almost as inclined to listen to their friends and family as they are to clinicians. Use this trust of peers to your advantage: engage them in a communityRead… Read more »