Everything You Need to Know to Build a Successful Analytics Program You Learned in Kindergarten

For several years, the Partnership for Public Service and the IBM Center for The Business of Government have partnered to have Conversations on Big Data, a series of discussions designed to broaden the perspective about quantitative analytics and share lessons learned about what worked well and what did not. As I was reviewing the transcriptsRead… Read more »

My Parents Are on the Internet: Online and Aging

Mom’s battling it out with words, animals, and vegetables on her favorite game site. She’ll be reading the news again later this afternoon and probably paying the bills. I’ve noticed that she leans forward more often to see the screen. Dad’s balling and making it rain on his favorite computer parts site. He gets frustratedRead… Read more »

Heritage Months: Temporary Celebrations or Yearly Discussions

As feds, we are entering the heritage month season. January brought Dr. Martin Luther King, Jr.’s birthday. February has ushered in Black History Month and March will soon deliver Women’s History Month. In my conversations with employees about these events, I sense a malaise has seeped into these celebrations that dilute their effectiveness in promotingRead… Read more »

Let’s Get ‘Appy

Everyone knows that app contests are exciting. Ideas, fueled by caffeine and youthful energy, combined with the prospect of an eventual payday paint a picture that most organizations can’t resist. And for the open government community, it’s even more enticing, since app contest are an opportunity to engage residents in ‘doing good’ by enticing developersRead… Read more »

Know Your Limitations and Live Within Them

I introduced this topic at the end of 2014 with the intent of having several additional postings to further develop it. While I had preconceived notions of how I would do that, comments, discussion, and recent events have helped me take future installments even further than I anticipated. I watch a lot of sports andRead… Read more »

9 Tips To Ace That Virtual Interview

More hiring departments are turning to video interviews as a way to manage their time and get a better sense for a candidate than a simple phone interview can provide. Applications like FaceTime, Skype, and Google+ Hangouts make video interviews free and easy, and the ability to interview from the comfort of your home makesRead… Read more »

PACKED YET? WEB PRESENCE AND YOUR PORTFOLIO PART 3 OF 3

A web-based portfolio is your creative suitcase and a critical part of your web presence. Pack it carefully and your portfolio becomes the visual component of whatever story you want to tell. The creativity that you unleash by packaging your portfolio will spark further innovation. Protect that spark. It may well be what your currentRead… Read more »

The Power of the Drip Part 2: Email Personalization and Relevancy

Developing a clear picture of the types of email subscribers you have is key to tailoring your messages to address the specific needs of each audience member. This means abandoning the traditional approach that “blasts” the same, long message filled with disparate content to your entire audience on a pre-determined schedule and employing a new… Read more »