“I have two warrants to issue before noon and we’re already late.” That was how my day riding along with a code enforcement officer started. It was a blur. My team visited Development Services last week. We learned about their broad mission and the challenges they’re facing making sure residents follow the rules and keepRead… Read more »
When someone sends you important mail, you probably expect to receive it in your mailbox at home. For Mike, who’s homeless, mail is a little more complicated. To receive his mail, his caseworker Candace explored three shopping centers, two river banks, and a few other spots he hangs out at, looking for his signature turquoiseRead… Read more »
Cloud computing has revolutionized an organizations’ ability to improve service delivery. With additional technologies like mobile and enterprise content management (ECM) systems, agencies now have a powerful technology arsenal to innovate and excel in today’s growing digital economy. The recent increase in cloud computing adoption brings with it a shared interest in enterprise content managementRead… Read more »
One of the starkest differences between Australia and the US’s Government 2.0 movements is the mandate and level of support provided officially by our most influential elected officials. In the US Government 2.0 has been championed both by the President and by leading politicians on both sides of their political divide. Regardless of ideology thereRead… Read more »
I still remember looking longingly at the Safeway “Help Wanted” ads offering $9/hour to bag groceries while I slogged away at yet another unpaid government internship. Like most other DC-based grad students, I regarded unpaid internships as a rite of passage. Yet the trade-off — a rich, rewarding internship experience — was not always partRead… Read more »
You must learn from the mistakes of others. You can’t possibly live long enough to make them all yourself. — Sam Levinson I’ve interviewed over 450 government and contractor managers over the last fifteen years as part of a business growth assessment process. Besides getting to know a lot of sincere dedicated individuals, I’ve beenRead… Read more »
If you looked at your workforce, would you see more men than women? If you answered yes, you’re not alone. According to a recent article by Harvard Business Review, women outnumber men in law firms, with a 60/40 ratio. With more women than men graduating from college these days, it’s a trend that may soonRead… Read more »
I am currently participating in the STIA (Systems Thinking in Action) Online Certification Program, guided by Gene Bellinger, most recently cited in, “How Do I Make Use of this Systems Thinking Stuff?” in Creating New Community Paradigms”. The platform for the lessons is Kumu, a web-based data visualization tool. I to write about what IRead… Read more »
Why is this important? The best organizations have high performing learning and development (L&D) departments. There is a direct correlation between organizations that are successful and how much value they place on L&D. Many organizations are struggling with finding the right people to fill technical jobs due to the shortage of skilled workers to fillRead… Read more »
Over 700 project managers from around the world were briefed on Lean Scope Project Management. You can view a version of that briefing at http://billtestbed.me/LSPM/ Lean Scope Project Management combines human-centered design, the lean startup method, and agile project management to help you design and deliver highly-innovative projects with greater stakeholder buy-in and collaboration. TheRead… Read more »