Jack Shaw

Looking for information. Have to make a trip to SSA. Not looking forward to the long wait, but I expect I’ll be riled up enough to comment on training and customer service. While I have nothing against the agency, I have looked at websites and been on the phone with them. The people are great, and I know they are overworked. While I’ll be looking…[Read more]

I’ve been away for some time concentrating on teaching the soft subjects of English and speech. Wife has a new government job, so I “consult.” Also, I am busy with training for Cruise Ship passengers on how to have a good time in the Port of Calls. Any resources out there?

What has happened to training with the government shut-down and now that things are relatively back to normal?

I ran across the comment on my article The Anatomy of a Trainer. Basically, the main idea was to say trainers can come from anywhere in the organization. I did compare would be trainers are noticed like leaders, but being junior makes training a good place for them and I applaud the idea that trainers should represent the company and the CEO at…[Read more]

One of the gentlemen in my class, a very large gentlemen, came up to me at the very first of class and said, “You flunked me on the group project, and I didn’t deserve it.” He walked away, head bowed. I said, “Tell me what you said in the group discussion.” He just shook his head and said, “It don’t matter.” “This is a communication class.…[Read more]

Carol, Not to out do you, but I left home at 15, worked and stayed in school, went to college for awhile, joined the Marines, got out a Sergeant, went to work in radio and TV doing commercials mostly while I went back to college, then joined the USAF as a public affairs officer, got out as a Major. My choice. I had had all the interesting…[Read more]

“My compromise with not acting: I’m going to do an audio link for my training blogs. Wondering if anyone has done that on a co-op basis.”

Thanks for the kind words, Susan. Like telling students “i” is not a word? There was a time I felt I could really make the change and inspire these students, but it’s wearing on me. Especially in this location. I feel I am competing with propaganda, and not real world scenarios. Many students don’t seem to care as long as the grant money keeps…[Read more]

I am just finishing teaching a public speaking class in the inner city. Is it me or are they so focused on themselves they don’t reach out for any subject outside of their comfort zone or something they don’t already know. What are the high schools teaching these students (and they aren’t all kids)? Certainly not to read and write. We do have a…[Read more]