Human Resource Specialists are not specialists in Information Technology. Yet, today HR has a difficult time recruiting, engaging with employees, providing benefits, conducting training or capturing performance feedback without the intervention of technology. In fact, without technology, I can emphatically say that these functions are impossible. Why? Because heightened expectations for anywhere, anytime access toRead… Read more »
Search Results for: customer service
Member of the Week: David Dejewski
This week’s featured member is David Dejewski – check out his awesomeness! 1. What was your path to public service? Serving my community has seemed pretty important to me since I was a kid. I was 7 yrs old when I witnessed some “older” kids set fire to a field behind my house. I soundedRead… Read more »
We’re Hiring! Join our Web Communications Division as a GS7/9 Web Content Specialist
Join our Web Communications Division at USDA as a GS7/9 Web Content Specialist! Announcement is open through Thursday, April 28. Our Web team manages the USDA.gov website and oversees/coordinates the Department’s social media presence. It’s an exciting time at USDA as we’re soon launching a redesigned website and will be taking our web communications toRead… Read more »
Breaking Down the Social Business Roadmap – Strategy
Reposted from our AIIM Community Blogs – http://www.aiim.org/community/blogs/community/Breaking-Down-the-Social-Business-Roadmap-Strategy In continuing of the series of our AIIM Social Business Roadmap blog posts, I will be looking into the topic of strategy within an organization as one of the 8 steps needed in order to be successful in this new digital age of business, social collaboration andRead… Read more »
We are hiring cleared IT professionals for exciting technical positions
Crucial Point LLC is a really exciting firm. Every day is filled with learning and application of of our technical insights to hard customer challenges. We work at the intersection of technology and mission and enjoy every minute of it. Crucial Point has recently won positions on key contracts enabling us to expand our supportRead… Read more »
Austin City Limits: What’s Holding Back Government Innovation in Austin, Texas?
***Part of our month-long series on Creating a Digital City with PDF – Check out all our analysis*** As municipalities across the country are exploring how to use the Internet to make theirs better places to live, some winning combinations of talent, policy and technology are beginning to emerge — as are problems with otherRead… Read more »
Vendor Response to “Top Eight Priorities” in selecting a great tool for your telework program!
The Top Eight Priorities to Consider When Evaluating Video Conferencing Tools 1) Security – Security should be at the very core of the selection of any video conferencing system. You can easily begin your search by choosing from products that have met the strict standards set forth by NIST for FIPS 140-2, Level 1 Certification.Read… Read more »
Creating “Virtual Agencies”
When I worked for Vice President Gore’s reinventing government initiative, he told us “don’t move the boxes, fix what’s inside the boxes.” He also talked expansively about creating “virtual agencies” organized around the needs of each individual citizen. We had no idea what he was talking about when he was describing the Virtual Department ofRead… Read more »
Social Media: Step One Start Listening
Using Social Media and Web 2.0 Tools to Listen The hype around social media over the last few years has pushed people, and organsations into the adoption of tools they don’t fully understand in order to keep up with competitors or industry leaders. This has led to many failed social media initiatives. No one arguesRead… Read more »
Communication is Key, but what is the Key to Communication?
It’s no secret that the business landscape has changed over the last decade. It has been irrevocably altered in many of the same ways as the world around us. In both our private lives and commercial endeavors, there is an increased level of connectivity that allows for near instant sharing of thoughts, plans, and ideas.Read… Read more »