An Engaging Strategy for Audience Outreach
Improving public trust and engagement doesn’t happen by chance. It requires a strategy, a clear metric for success — more than click and open rates — and data to benchmark against.
5 Ways to Improve Cross-Government Cyber Collaboration
Cyber criminals don’t care about jurisdictional borders. Governments need to collaborate to keep everybody safe. Here’s some advice on how to do it.
The Top 4 Trends Shaping Public-Sector Recruitment
In 15 years or less, the US will be facing severe labor shortages. The public sector needs to prepare. Here are four trends to consider.
Fostering Inclusive Leadership in Federal Technology Initiatives
Diversity and inclusion aren’t just buzzwords — they’re critical for success. Here are some tips for fostering inclusive leadership.
The Case for Centralizing Cybersecurity in Local Government
Cyberattacks should serve as a wake-up call, but organizations don’t always act. Here’s the case for centralized cybersecurity.
Life as an “Acting” Leader: Managing Stopgap Leadership Change
Stopgap staffing is by definition done so quickly that there often is little attention given to its organizational impacts — and there are many.
A New Type of Agency: Agile and Anticipatory
It matters whether someone has a positive or negative experience transitioning from traditional, face-to-face interactions with agencies to more digital outreach. The right implementation can help.
(Re)Building Trust: Coming Back From a PR Crisis
When public-sector leaders make mistakes that erode constituent trust, they must own up to their errors and begin the slow process of rebuilding the public’s faith in government.
The State of (Public-Sector) UX
The need for public-sector user experience (UX) professionals is continuing to grow. Here’s why the government UX field is thriving, while the private sector is trending downward.
Skills Development: By Proxy or By Design?
When taking on a new position, remember that the training you need for that job may not be the same training you need to meet your other professional goals.
The Relationship Between a Supervisor and Staff
The relationship between supervisors and their staff is critical, and each party has responsibility to help foster mutual respect, high productivity and enterprise success. Here’s what that involves.
Online Training Opportunities for June
Online training sessions for June are here – check out what’s available to learn this month.
Automation: Giving Agencies an Edge in Workforce Management
One often-overlooked challenge that complicates workforce management is the issue of employees being overworked and disengaged. But this is a problem agencies can address.
How to Goal Set for Success
During the January New Supervisors Community of Practice session, guest speaker Dr. Gerome Q. Banks spoke on how to set goals successfully this year.
Leveraging a Data-Driven Talent Strategy
In the latest Management Minutes With Mika, let’s learn how data and automation can help your team better themselves.