Payment collection systems are often a constituent’s primary touchpoint with government, and the private sector has changed the public’s expectations about paying for goods and services. Efficient payment processing is essential to government business and building public respect and trust. At a recent GovLoop online training, three experts met to discuss how — and whyRead… Read more »
The basic principles of data management have not changed, but agencies are adopting new tools, such as artificial intelligence (AI)-based solutions, and learning new ways to use data to make decisions and shape policies. In a recent GovLoop virtual event, government and industry experts discussed the intersection of data and modernization. This quick takeaway resourceRead… Read more »
Getting accustomed to inefficient processes and technology, often resorting to workarounds or lowering expectations, is like operational gaslighting. Dismissing government work as “good enough” is misleading. Our recent virtual event aimed to guide government agencies, with experts from both government and industry sharing insights on achieving operational excellence for the benefit of employees and constituents.Read… Read more »
Agencies have a responsibility to transform. While the private sector moves forward quickly, improvements in government can seem slow and weak. Naturally, agencies face many challenges in launching transformation initiatives. So how do they push forward? At a recent GovLoop event, experts spoke about how agencies can step up their pace in moving ideas fromRead… Read more »
Automation can help agencies save time, improve operations and give employees the freedom to focus on higher-level tasks. But automation has to be implemented thoughtfully, so it actually helps. In a recent GovLoop online training, three automation experts shared their wisdom about how to get started successfully and keep the momentum going. Download below:
Many government agencies are exploring how artificial intelligence (AI) and machine learning (ML) could augment the workforce. The goal is not to eliminate jobs but to streamline routine tasks and make vital information more readily available to federal workers who need it. At a recent GovLoop virtual event, federal and tech-industry experts brought to lightRead… Read more »
Achieving a seamless, functioning IT infrastructure while focusing on creating great customer experiences and business strategies poses a formidable challenge. One way to work toward that balance is with automation to handle the rote, mundane tasks, thus freeing skilled professionals to focus on more complex and strategic projects. In this topic snapshot, we’ll review: ChallengesRead… Read more »
Small ideas can lead to big change for your agency, but no matter its size, transformation can be tough to implement. Download this resource to pick up how-to advice from government and industry experts on transitioning from tired processes to state-of-the-art systems. You’ll learn: The realities of transformation How to think differently Ways to embraceRead… Read more »
We hear about “transformation” so often that the word can lose meaning. But revitalizing, revisioning and renewing the work of your agency is anything but dull. That was the focus of a recent GovLoop online event produced in collaboration with ServiceNow, Defining Transformation and How Agencies Can Achieve It. When we asked our experts toRead… Read more »
Taking advantage of the Internet of Things (IoT) means that with the right connectivity and security protocols, your organization can ingest, analyze and utilize helpful data from items like factory machinery, phones, printers and more. Download this resource to learn how agencies can maximize their IoT impact to meet their mission. You’ll learn how to:Read… Read more »
Agencies are working hard to increase efficiency, reduce costs and improve constituent services, but often are held back when trying to combine system updates with older technology. Without a standardized, modern platform, agencies will continue to experience service challenges. Download this resource to learn: The hidden costs of IT complexity The concept and benefits ofRead… Read more »
State and local government agencies and educational institutions (SLED) are struggling to find and retain technology talent. With IT teams already stretched thin, SLED agencies need to outsource managed and professional services to run their agency while achieving their strategic goals more effectively. Download this report to learn how a managed services approach will allowRead… Read more »
Modernization is a necessary process for an agency’s ongoing success. This skimmable resource explains how to jumpstart reform in your organization. Download, How Agencies Can Forever Improve: Modernizing for Tomorrow, now: Brought to you by:
This resource will explore how agencies can take a broader, more overarching and continuous approach to self-improvement. Download your copy: Brought to you by: In order to provide you with this free resource, GovLoop may share your data with online training, event or resource underwriters. When you register for an online training/event orRead… Read more »
Data-driven decision-making asks a lot of agencies; putting in place the underlying infrastructure needed to support that decision-making process is challenging. Learn how to explore data in new ways so your agency can effectively use data analytics to make decisions. Download your copy: Brought to you by:
Learn how to develop an enterprise strategy that will ensure your organization’s digital assets are accessible to people with disabilities and the aging population. Download your resource, How to Make Accessibility Feasible as an Enterprise Goal, now: Brought to you by:
We all need better ways to handle varying workloads and increased disruption. Being agile can help. This resource will provide you with quick tips on how you and your organization can be agile today. Get your copy of the quick tips resource now: Brought to you by:
This resource will explore four critical career competencies in technology and management.
This free worksheet will help you identify some of the common barriers to IT modernization.
Get your free copy this new e-book to explore operational and IT resilience in the federal government, the role of modern enterprises in promoting resilience and what agencies are doing to become more resilient in the coming years.
Check out this free worksheet to explore a series of checklists to help you determine if your MySQL (a popular open source database management system) implementation measures up.
Get your free copy of this new report to learn what your agency can do to improve their networks to make them more adaptive, responsive and secure.
Get your free copy of this infographic to explore results from a survey of government employees involved in IT infrastructure operations, and learn why some agencies are already using hyper-converged infrastructure (HCI).
Learn how state and local agencies are staying resilient in times of change.
GovLoop created this tool to measure your agency’s cloud readiness, using the federal government’s Cloud Smart strategy for inspiration.
Read exactly how the county used digital signatures and services to boost productivity and improve customer experience in this GovLoop case study.
Pitching and sustaining an IT modernization project is no small feat. A solid modernization pitch has sponsorship from higher-ups and shows a strong likelihood of successful outcomes and savings. To help you effectively sell the benefits of your IT modernization project, we’ve adapted this slide deck that federal agencies are using to request seed moneyRead… Read more »
This short video explains the three steps agencies can quickly take to modernize their contact center.
It can be easy to get lost in all the buzz about IT modernization in government. But even if you don’t work directly in IT, technology innovations impact us all. And IT modernization will have significant impact on government employees like you. It’s important to stay aware of the trends and how you can leverageRead… Read more »
IT modernization can revolutionize efficiency and effectiveness for all users. But there are many challenges to achieving IT modernization.
By using TBM, Washington improved IT spending data, increased accountability and made a better case for IT modernization.
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