Are You Embracing the Principles of a Modern Digital Government?
Are you just starting out with digital communications, moving paper bulletins to emails? Or have you been running paperless and automated end-to-end agenda management for years?
Posts Tagged: citizen engagement
An Omnichannel Strategy Makes Government Agencies More Responsive and Efficient
Omnichannel means having the ability to meet users’ needs on whatever device and through whichever channel they prefer.
6 Ways to Optimize Your Digital Presence and Boost Citizen Engagement
As a local government leader, you are tasked with finding ways to more effectively serve and engage your citizens digitally. For local government agencies, this can be a very dauting task. Many cities and counties serve extremely diverse populations – millennials, gen-Xers, baby boomers, students, full-time residents, tourists, non-native English speakers and the list goesRead… Read more »
Integrating Customer Experience Throughout Your Agency
From renewing a driver’s license to filing federal tax returns, there is a full spectrum of services citizens expect from government. It’s up to agencies to figure out how to ensure that each touchpoint meets growing citizen expectations and aligns with their organizational missions.
Open Redistricting and Rebuilding Trust
Web-based GIS tools are already in use by governments and they have already proved their worth by providing citizens increased transparency and accountability. Now is the time to apply the same patterns and practices to redistricting, ultimately rebuilding trust in the process.
Geography is Destiny
Geography is destiny.” It is a phrase that owes its origin to early theories of geopolitics. It’s originally credited to Napoleon, prior to his army invading Russia. Here’s what it has to do with redistricting.
What You Need to Know About Redistricting
The root of this angst, or mistrust about redistricting, has to do with a lack of trust. Like laws and sausage, we never really see it get made.
Fostering Citizen Engagement Through Text Messaging Campaigns
With so many channels of engagement available, agencies have struggled to develop best practices and standard processes. One tool that is proving popular, however, is text messaging campaigns that reach a broader audience.
Making Data the Catalyst to Government Innovation
There is quite a bit of writing these days about how data is the catalyst to government innovation. Over the last several years, the conversation has turned towards how the innovation needed to face the 21st-century challenges requires us to get these data conversations right.
Putting a Face on the Issue: Part 2
There is no doubt that this is a crisis; a true state of emergency. Lots is being done, but there is room to do more. We need to put a face to this crisis.