Posts Tagged: citizen engagement

8 Ways to Leverage Digital Communications for Increased Public Engagement

Originally posted on the GovDelivery blog. “Knowledge is power. Information is liberating. Education is the premise of progress…” – Kofi Annan As a government agency, your job begins and ends with being a purveyor of knowledge for the audience you serve. From informing the public about a disease outbreak, weather emergency, a newly enacted law, orRead… Read more »

6 Lessons Game of Thrones Can Teach You About Building Social Influence

It’s been a wild ride on Game of Thrones. When season 5 premiers on April 12, 2015, fans will anxiously watch leaders rise and fall, armies gather in force, and characters—some beloved, some despised—face untimely demise in a relentless battle between noble houses for the kingdom’s throne. You might be surprised at all you can learn about building social influenceRead… Read more »

5 Crazy Good Government Contests

Buried, hopefully deeply, in my hometown newspaper archives, there’s a photograph of a dorky 8-year-old me whose mom dressed her funny. (To be fair, it was the 80s. We were all dressed funny.) In the photo I proudly and nervously showed off my award-winning anti-drunk driving poster of a drawing of a girl crying a single cartoonish blueRead… Read more »

Help Wanted: Your Ideas for Technology-Powered Citizen Engagement

A challenge has been issued to Americans, and it’s one you’re going to want to accept. The challenge has been made by Jason Goldman, who is getting started as new Chief Digital Officer at the White House on April 6. Jason comes from the tech sector trenches at companies including Twitter and Google, and is one of many prominent tech folks who haveRead… Read more »

Getting Cozy With The Customer

The government has one of the biggest customer bases – the whole United States. Digital services are being used increasingly to enhance the citizen experience for government functions. GovLoop’s recently released guide, “The Future of Digital Services: Five Trends Transforming Government” gives readers the inside scoop on the customer-facing digital world. Listen to the ArchiveRead… Read more »

The Top 5 Books of 2015 on Elections & the Political Process… So Far

Although we’re only a mere two months into the year, a deluge of incredible books on the topics of elections and the political process — fiction and non-fiction alike — has occurred.  In the words of George Mason, “The freedom of the press is one of the great bulwarks of liberty, and can never beRead… Read more »

Gov-Love At Igniting Innovation 2015

‘Tis the Valentine’s Day season, and I’m feeling the gov love – and gov seems to be feeling it, too. Lately, there have been a great number of efforts by the government to make citizens’ lives easier. These programs and initiatives push the boundaries of what government is generally seen to do for its peopleRead… Read more »

Gov Gobbledygook And How To Change It

There’s a million witty words for bureaucratic language…. gobbledygook, gibberish, mumbo-jumbo, jargon, double-talk, bureaucratese, technobabble! There are probably so many words for it because it’s such a widespread, and exasperating, problem. Including in the government. It’s fun to use crazy words, but it’s certainly not a best practice in terms of government efficiency. Annetta Cheek,Read… Read more »