Embracing the Roles Your Agency Plays
Agencies play so many different parts in the lives of constituents. Here are six categories of government work that have distinct interactions with the public and ways of establishing trust.
Posts Tagged: communication
Human Connection…Key for Effective Teamwork
Fostering human connections can help teams not only perform better, but cultivate an environment built on good communication, trust, and morale.
Anatomy of a Message … or: What to Say During Times of Change?
Change can be difficult for leaders at all levels to discuss with their teams. What helps? Clear, honest conversations about what will happen, why, who the change affects, and how.
“I Don’t Need a Mic” (Hint: Yes, You Do)
Public speakers may be tempted to forego using microphones, but they shouldn’t: Millions of people need that audio assist. Without it, a speaker’s message may be lost.
Negotiation Styles Used in Max Series, “Succession”
Understanding different negotiation styles can help you have effective goal-setting and other conversations with leadership…and the TV show “Succession” offers some examples.
Essential Skills to Teach New Employees
We often train new staff mostly on content (policies, laws and procedures) but not much on craft (meetings, communication and briefings). That shortcoming limits what agencies actually get done.
Communicate With Confidence in the Workplace
Do you ever speak to a coworker and wish you could have phrased yourself better? Here are five tips on how to communicate with confidence in the workplace.
The Value of Building Trust and Community for New Hires in Any Workplace
Government management expert, Mika Cross, speaks with a colleague about how to help new hires get their feet under them.
3 Tips to Help Professionals Say ‘No’ In the Workplace
Saying no when necessary allows employees to build healthy relationships with colleagues and managers. Here are practical and professional ways to do it.
Take on Large-Scale Changes
Change management projects can seem overwhelming. What’s needed for success is someone who understands processes, operations — and people.