The Seasoned Leader – F.Y.I.
Everyone can improve, even seasoned leaders. So, practice the five tips to become the kind of leader who knows the way, goes the way and shows the way.
Everyone can improve, even seasoned leaders. So, practice the five tips to become the kind of leader who knows the way, goes the way and shows the way.
Agencies play so many different parts in the lives of constituents. Here are six categories of government work that have distinct interactions with the public and ways of establishing trust.
Fostering human connections can help teams not only perform better, but cultivate an environment built on good communication, trust, and morale.
Change can be difficult for leaders at all levels to discuss with their teams. What helps? Clear, honest conversations about what will happen, why, who the change affects, and how.
Public speakers may be tempted to forego using microphones, but they shouldn’t: Millions of people need that audio assist. Without it, a speaker’s message may be lost.
Understanding different negotiation styles can help you have effective goal-setting and other conversations with leadership…and the TV show “Succession” offers some examples.
We often train new staff mostly on content (policies, laws and procedures) but not much on craft (meetings, communication and briefings). That shortcoming limits what agencies actually get done.
It’s usually good to use plain language and avoid jargon. But sometimes, incorrect, outdated, or obscure terms can help you “meet people where they’re at”!
The CCAR method can help you communicate with your boss and influence decision-making. Here’s are tips for using this strategy.
Do you ever speak to a coworker and wish you could have phrased yourself better? Here are five tips on how to communicate with confidence in the workplace.