How Digital Services Georgia Puts Constituents First
In Georgia, digital services don’t end at IT consultations and website updates. Instead, they’ve prioritized a human-centric experience.
Posts Tagged: digital government
New Orleans is Using End-to-End IT Modernization to Improve Public Safety
New legislation mandating major updates to legacy systems have led agencies to fall into short-term remedy, but at the local level in New Orleans, they’ve captured this energy to improve the lives of residents.
3 Tools for Improving Data Warehousing
It’s been a month since the release of the Federal Data Strategy. As agencies adjust to the shifting priorities, here are three tools that can help them meet the new, ambitious goals.
Federal Government Is Failing at Cybersecurity, Senate Subcommittee Reports
A Senate investigation released on Tuesday found that federal agencies’ cybersecurity tactics are outdated and unsecure.
Is Machine Learning the Next Frontier in Data Analytics?
Data cleaning and thorough analysis is a necessary part of government functions, but now there are tools to streamline the process and jumpstart solutions.
CIO Success Stories Guide Future FITARA Implementation
Four federal CIOs spoke at the House Oversight hearing analyzing the Federal Information Technology Acquisition Reform Act (FITARA) 8.0 scorecard. Data consolidation, outdated legacy systems and costliness dominated the conversation.
As Cyberattacks Persist, State and Local Governments Look for Federal Support
Cyberattacks on state and local governments continue making headlines because of their detrimental consequences on constituents. At a recent House hearing, experts asked the federal government for better resources to prevent and mitigate threats.
Tapping into Human Emotion Could Solve USAJobs’ Poor CX
USAJobs has become synonymous with a poor customer experience (CX) despite their repeated efforts to improve, but prioritizing human emotion could be the key to improving CX.
5 Strategic Considerations for Successful IT Modernization in Your Agency’s Enterprise
Regardless of which role you play, the IT infrastructure is a key component in your city and your residents rely on you to protect, maintain, and improve it.
Ways to Leverage the Benefits of Digital Workspaces
Increasing dependence on technology in day-to-day life has prompted governments to reevaluate their workflow processes.