Considering CRADAs
Created through the Federal Technology Transfer Act of 1986, Cooperative Research and Development Agreements (CRADAs) have been helping the government benefit from emerging technology for years.
Posts Tagged: digital government
Taking Time to be Thankful
This November has been a doozy. In fact, given the tumultuous election season we have just come through, this November might be more necessary for reflection and gratitude than ever.
Improving the Customer Experience by Storytelling with Maps
As our government continues the journey of open data and citizen engagement, finding meaningful ways to share that data and encourage interaction will only grow in importance. Maps are just one way to improve our citizens’ customer experience.
If You Build It, They Will Come: How Open Data is Changing Government for the Better
When it comes to the idea of open data in government, I am one of its greatest fans. Here are a few of my top reasons open data is the best thing to happen to the government since federal holidays.
Driving A Digital Government Transformation
The private sector has done amazing things in the digital sphere, personalizing customers’ experiences and providing interactive services. However, this has set a high bar for government services.
Can You Engage in 8 Seconds?
In eight governments are attempting to engage, inform and connect with citizens. So it’s not surprising that figuring out how to utilize those eight seconds is imperative for success.
Simple Steps Gov Can Take to Improve the Citizen Experience
The answer to better customer service in the public sector is a simple one, but not easy: “You have to listen, understand, and make connections.”
Cyberthreats and More: A Conversation with FBI CISO Arlette Hart
Arlette Hart is the chief information security officer (CISO) at the Federal Bureau of Investigation. As CISO of the FBI, she has a unique perspective. On the one hand, she is tasked with securing vast amounts of highly sensitive information. On the other, she has the inside track on the emerging cyber-threats, and some ofRead… Read more »
Going Digital in Government
This interview is an excerpt from our recent guide, 30 Government Innovations That Mattered in 2015 which examines 30 government case studies that explore innovation at all levels of government. Innovations that spanned the government job spectrum from human resources to cybersecurity and back again. In the public sector, mission is everything. The mission drives agencies toRead… Read more »
When Does Digital Engagement Lead to Government Responsiveness?
Results of a new study about projecting citizen voices to improve public service delivery.