Ever wished you could do your work from your own iPad instead of a work computer? Or wanted to get an electronic signature instead of filing hard paperwork? Maybe even send inspection reports remotely from your phone or tablet? If you’re in the private sector, these sorts of workplace mobility functions are likely old newsRead… Read more »
Digital government is big in Washington. Next year, the White House plans to spend $35 million more on the US Digital Service, $105 million for digital services teams at 25 agencies, and tens of millions more for digital channels throughout the federal government. And that’s just the latest tranche, piled atop hundreds of millions in digitalRead… Read more »
Australia is following the UK and the USA’s digital government lead: the citizen experience is rightly being placed front and centre in “a relentless focus on the needs of the user”. The newly released Digital Service Standard & Design Guide now provide the criteria that Australian Government digital services will meet as they embark on… Read more »
You know that song you just can’t get out of your head? I am looking at you Uptown Funk – your melody, your beat, the radio’s insistence you play every three minutes – you are the song that just never ends. Government has a similar infectious drumbeat right now, one that just won’t go onRead… Read more »
Think back to the ‘olden days’, when we had no iPhones, Internet, or even simple programs like word processing and electronic filing systems. Sounds like the Stone Age by now, doesn’t it? Digital government opens up a world of possibilities for government efficiency and innovation. President Obama issued a memo in May 2012 calling uponRead… Read more »
There’s pretty much an app for everything these days. And that on-the-go accessibility to the information you need has slowly been creeping into federal and state government over the past few years, driven in part by a presidential memo encouraging a federal digital strategy and contests encouraging app developers to come up with creative newRead… Read more »
We’ve got a new twist this week, folks. Since I’ve been blogging mostly about accessibility, I wanted to talk with someone who approaches accessibility from a different perspective than a subject matter expert. I met with a designer who works for a federal government agency and has a refreshing outlook on design and accessibility. SheRead… Read more »
Many of us are antsy to see our futures before they happen. Haven’t we all been tempted to have our palms read or consult a crystal ball reader? In government, thankfully, such adventures are unnecessary, as we have qualified experts who can make predictions for the coming years. William Eggers, Director for Public Sector ResearchRead… Read more »
While email continues to rule the digital communication space [ADD STATISTIC HERE], marketers cannot afford to ignore the growing popularity of social channels as an opportunity to further the connection with their audience. Learn how to use other communication channels to increase your email reach and vice-versa.
2020 sounds futuristic and far away, but it’s actually only five years from now. And in government, where things happen fairly slowly, it’s high time we start making our predictions on the status quo of the government just a bit down the road. William Eggers, Director for Public Sector Research at Deloitte, spoke with ChristopherRead… Read more »