What do I mean by asking ‘Does digital engagement really exist?’ As I have categorised this post under digital engagement it suggests that I believe in the concept, but lets see where this leads… I was struck last week by the comments of @betonykelly and @timolloyd from BIS (Department for Business, Innovation and Skills, England)Read… Read more »
Recently we held a webinar with Martin Done, Service Director Communications and Marketing and Sarah Lay, Senior Digital Officer of Nottinghamshire County Council to discuss the Council’s new branding efforts and outreach to drive avoidable contact and channel shift initiatives. You can watch a replay of the webinar here. Due to an overwhelming number ofRead… Read more »
I recently returned from vacation with over 900 e-mails in my inbox. In today’s world that might make someone seem important, but a good chunk of these messages were unsolicited. Sure, I might have known the sender (or company), but I did not asked to be sent their list of upcoming events, special reports orRead… Read more »
Who better to dole out advice about how to truly engage in citizen engagement and its new trends than those who do it every day? Below are seven tips from our Citizen Engagement guide and GovLoop survey respondents about what’s really important when you create citizen engagement, based on their experiences. Want more of theRead… Read more »
This blog post is an excerpt from our latest guide, which explores the role of citizen engagement in transforming government. Click here to download the report. We’re all familiar with the traditional ways politicians announce and publicize their campaigns for office: stump speeches, TV ads and op-eds in newspapers. Some of the more innovative onesRead… Read more »
It is a fairly standard challenge to be asked to make an organisation ‘go digital’. Or more specifically make the people working there use digital tools and engagement techniques. At an interview one of the most common question is ‘can you give an example of how you got the press office/senior management/policy officials to goRead… Read more »
Last month, we put out a call for a new set of community bloggers – and you responded with vigor. Over 50 people from all walks of government and industry life sent in great ideas for posts, about everything from technology challenges in city government to using Twitter to monitor food safety in your city.Read… Read more »
There’s so much talk about big data these days. On a recent DorobekINSIDER LIVE, we talked to the people at the front lines of big data: the chief data officers. These are the people who are really making big data an effective tool for government. Hosted by Chris Dorobek, the online training featured the followingRead… Read more »
Speaking to the news media can be a tricky business.
Me, Mike Bracken, Tom Loosemore chatting at GDS – part of the LocalGov Digital Visit On Thursday 10th April a small group of the LocalGov Digital Steering Group visited the GDS offices to share our journey, share our outputs, ideas and challenges and start a conversation around how we might be able to work effectivelyRead… Read more »