Integrating Customer Experience Throughout Your Agency
According to John Duckwitz, from Granicus, “The biggest challenge is engaging with citizens where, when and how they want to communicate.”
Posts Tagged: Granicus
Fostering Citizen Engagement Through Text Messaging Campaigns
With so many channels of engagement available, agencies have struggled to develop best practices and standard processes. One tool that is proving popular, however, is text messaging campaigns that reach a broader audience.
How Actionable Data Improves Digital Communications
For many government agencies, the issue isn’t a lack of data but rather the inability to quickly analyze it and turn those insights into actions.
Communicating with the Public Through Sensors and Technology
This blog post is an excerpt from GovLoop’s recent guide, “The Internet of Things: Challenges and Opportunities for Government.”
Achieving Seamless Services at the State and Local Level
This blog is an excerpt from GovLoop’s recent guide, “Tech Priorities for a Modern State and Local Government.”
Digital Communications for State and Local Governments
This blog is an excerpt from GovLoop’s recent research brief, Engaging Citizens and Improving Outcomes: Digital Communications for State and Local Governments.
Not Getting Stung by the Cloud
This blog post is an excerpt from GovLoop’s recent guide, “Taking Government Cloud Adoption to the Next Level.”
Collaborating for a Better Constituent Experience
Collaboration is a common theme in government today because it can increase employee productivity, improve communication, enhance resource sharing and even cut costs. But in a drive to achieve these results, many collaboration projects forget the ultimate objective of government: serving citizens. Learn how you can marry efficiency and results with high-quality constituent services.
Promoting Government Efficiency Through Citizen Engagement
As the private sector interacts with citizens in increasing innovative ways, the public has come to expect the same level of engagement from the government. Granicus is making it easier for citizens to connect with government data and information by streamlining and digitizing necessary processes.
How Governments Can Expand their Web Strategy with Video & Mobile Reach
Hear how the City of Alexandria is leveraging Granicus technology to take their web strategy to the next level through online video. Justin Thompson, the Communications Content Manager for the City of Alexandria, which was recently recognized for having one of the Top 10 “Digital City” government websites by eRepublic, wrote a great blog postRead… Read more »