What are the major levers for driving changes in government agencies? Traditional tools are statutory changes, budgetary controls, and executive orders. But one that seasoned government executives will use to drive change is control over delegations of authority. A recent report by the Partnership for Public Service on how several federal agencies created shared serviceRead… Read more »
In 2014, around 100 U.K. government communication professionals were surveyed to determine the most important trends driving public sector communication with the public and stakeholders. GovDelivery published the results in an e-book, the UK Trends E-book. Here are some of the findings. Naturally, there were varied responses to our survey; however, communicators tended to shareRead… Read more »
Lowering local crime rates is the goal of every law enforcement agency, but it’s not an easy goal to achieve. Local police departments create crime tip phone lines; however, calling isn’t always the best option to report crimes. And in this more digital world, many citizens prefer to use channels they’re already using. For thisRead… Read more »
Spring, for me, is full of many things: cherry blossoms, outdoor activities, getting to wear sandals instead of real shoes, and this year ….. my graduate school graduation. It is a bittersweet moment and it can’t happen with out a commencement ceremony. Tis the season of college graduations and the ever anticipated announcement of theRead… Read more »
Innovation seems to be a big deal in governments around the world. But the Australian Public Service developed a formal action plan for innovation in 2011 and is rolling out a series of initiatives that are building the use of innovation into the government’s institutional framework. The current edition of The Public Manager describes theRead… Read more »
I recently submitted an entry to the Knight Foundation News Challenge that’s looking for ideas to “strengthen the Internet for free expression and innovation.” My submission* calls for creating standards, practices and processes for online public comment for attribution and validation. Developing online standards to replicate or comply with historical and legislated public comment processesRead… Read more »
Greetings. I submitted my entry to the current Knight Foundation News Challenge: “How can we strengthen the Internet for free expression and innovation?” My entry focuses on online public comment. It’s titled: “Online public comment should replicate traditional and legislated standards, practices and processes. Not reinvent them.” I am advocating for establishing standards, practices andRead… Read more »
Cross posted from the Federal Communicators Network blog: Is it really as hard as it looks? I asked myself this question many times when I decided to apply to become a speaker at the Next Generation of Government Summit in Washington, DC. After 15 years of public service, I knew exactly what topic I wantedRead… Read more »
It’s no secret the federal workforce has been treated like a punching bag for too long. Public animosity towards government is one factor contributing to low morale among feds. Poor morale may lead to decreased productivity and increased indifference to mission-related work. Other detrimental repercussions associated with low morale include employee disengagement and absenteeism. NowRead… Read more »
Every time I read an article about Gen Y or Millenials I run it through this litmus test: throughout the text, can you replace “Millenial” with “employee” with no loss of meaning? “[Employees] want meaningful work, they want to do things that are making an impact and if they’re not in a good environment whereRead… Read more »