Starving children have depended on warnings made by a federal interagency group that has worked together for more than 25 years to help international aid groups by predicting where famines in remote regions are occurring. The Famine Early Warning System is an interagency network among federal agencies and the United Nations that began in 1985,Read… Read more »
1105 Media’s public sector group will hold a government information technology forum from Dec. 2 to 3 at the Walter E. Washington Convention Center in Washington, D.C. The event will feature five education sessions on big data, cloud, cyber, mobile and records and information management, 1105 Media said Tuesday. “We are pleased to offer thisRead… Read more »
Focus on Your Customers – they are the very reason you exist! It is with that thought in mind that I wanted to share a brief article written by Stacia Aylward, CEO of Zelos, LLC. in addition to the link to the new “GovLoop Agency of the Future Guide: Customer Service, Closing the Gap BetweenRead… Read more »
Originally posted on #GovLife. Vicki and I were fortunate enough to see Dr. Heidi Grant Halvorson give a talk about this article in September at the 99u pop-up school. From my experience, failure (or mistakes) is talked about a lot as an idea, but I don’t see many people actually talking about their failures. ThisRead… Read more »
The General Services Administration is seeking information on new building technologies for a Public Buildings Service initiative aimed at building more environmentally-friendly federal buildings. A GSA request for information posted Monday asks private businesses, educational institutions, non-profit organizations and other interested parties to submit building technologies data for the agency’s Green Proving Ground program. UnderRead… Read more »
Technology is always changing, and with each change every successful organization needs to adjust to the upgrades and advancements. The downside of not upgrading can create incorrect data entry, poorly tracked documents, excess time consumption, and an overall increase in costs as a result. The solution to these problems – an Asset Management Solution (AMS).Read… Read more »
Originally posted on #GovLife. Or as I’d like to call this post, Everything I Learned About Workplace Culture, I Learned From Warby Parker. But seriously. For those of you who don’t know about Warby Parker (I may need a moment to re-evaluate our friendship), they’re one of the small business darlings from New York thatRead… Read more »
Peggy Sherry, formerly chief financial officer at the Department of Homeland Security since April 2012, has been appointed deputy commissioner for operations support at the Internal Revenue Service. She will officially start in her new position Nov. 4 and succeed Beth Tucker, who retired from the IRS at the end of last September, the taxRead… Read more »
Customer service is one of the most important aspects of a successful company. Good customer service can increase company sales, raise competition, and enhance the image of a company. These same attributes can be applied to government agencies as well. Good customer service will enhance the public’s image of government, and give citizens a senseRead… Read more »
Like you, we’re breathing a giant sigh of relief that the federal government shutdown has ended and that hundreds of government employees are finally able to go back to work. But as much as you may want to jump back into the projects you were working on, it’s hard to ignore that the public’s confidenceRead… Read more »