Posts Tagged: service

Good Read: The Truth About Creativity at Work

Originally posted on #GovLife. Last week I went to the William Eggers’ Open Forum at the Institute on Governance, where we discussed some of the concepts in his new book, Solution Revolution. I was involved in a discussion on the scalability of good ideas, which raised some topics that have come up in other conversationsRead… Read more »

DFAS: Troops to Receive Mid-Month Pay Despite Shutdown

The Defense Finance and Accounting Service says all military service members will receive their salaries and allowances for the current pay period by Oct. 15, Military Times reported Tuesday. Andrew Tilghman writes DFAS started processing the mid-month payroll as the Pentagon works to interpret a federal law that guarantees military pay during the shutdown. ARead… Read more »

Jennifer Smith: Some Public Building Service Contracts on Pause

The General Services Administration could reduce the scope of or terminate some existing contracts with the Public Building Service as a result of the government shutdown. Jennifer Smith, PBS acting deputy assistant commissioner for acquisition management, told industry partners in an Oct. 2 letter the lack of a fiscal year 2014 budget has caused aRead… Read more »

University Researchers Examine Shutdown’s Effects on Health, Security Programs

The U.S. government shutdown could interrupt some of the country’s services such as disease detection and prevention, healthcare, food safety, emergency response and compliance activities, according to a report by the University of Minnesota’s Center for Infectious Disease Research and Policy. Lisa Schnirring and Robert Roos write public health and food safety agencies have warnedRead… Read more »

Government Saves Time, Money, and Resources with Improved Help Desk Software

The city of San Mateo, California is witnessing booming growth in both its population and infrastructure development. Since the year 2008, San Mateo has experienced an 8% increase in population, and home sales have jumped a staggering 28%. Consequently, the municipal government of San Mateo is faced with the enormous task of managing and overseeingRead… Read more »

Maximize Your Online Community to Increase Citizen Engagement

The notion of e-governance has become prominent in recent years. Agencies around the world are now implementing technology into how they function and deliver services to citizens. Their objective: to distribute information more effectively, universally, and clearly to people. While the Internet undoubtedly fostered the evolution of e-governance, a new development has emerged that canRead… Read more »

Fighting Fire with Firewall: How Cloud Computing and CRM Helped A Community Recover from Disaster

Even as the summer draws to a close, summer wildfires continue to rage throughout the United States. In Yosemite National Park, a 371 square mile fire has destroyed homes and wildlife. The fire is 80% contained, but a great deal of work still remains to rebuild and help those affected. The government has already spentRead… Read more »

EPA & Social Media: What We’re Using, What We’re Thinking About

EPA leapt into the social media world in July 2007 with our first blog post. Ever since, we’ve been working to expand our options. That’s been greatly helped by the terms of service that GSA has negotiated on behalf of all federal agencies (most agreements contain clauses we can’t accept as federal agencies for variousRead… Read more »