Posts Tagged: service

Celebrating National Park Week – Our National Parks: The Pride of America [infographic]

It’s National Park Week! Go out and celebrate “America’s best idea” with free admission to all National Parks from April 20-28th. Learn more about the history and scope of our National Parks from this infographic from UNC-Chapel Hill’s public administration program and OnlineMPADegrees.com: OnlineMPADegrees.com & MPA@UNC

The Emergency Communications Catalyst: Social Media Meets Amateur Radio

I recently wrote on the coming of age of the “Digital Public Information Officer (PIO)” and how social media, digital volunteers, and organization is key. (Find the original posting here: Considerations for the Digital Public Information Officer) This sparked a lot of great conversation across the Social Media in Emergency Management (SMEM) community and aRead… Read more »

The Postal Service Is Not a GOP Target

Congressional Republicans Just Want You to Think It Is. Unlike most Americans, many members of Congress have actually read the United States Constitution. They know what it would take to abolish the postal service and they do not intend to do it. The Constitution requires Congress “To establish Post Offices and post Roads”. Thus, closingRead… Read more »

One Police Department Still Practices Asset Management With Index Cards

In the business world, poor efficiency equals lost profits and less chance at survival. As dire as that sounds, inefficiency among first responders can have even more serious consequences, especially with state and local police departments. Yet many local government agencies all over the country still grapple with the issue of asset management and inventoryRead… Read more »

Fixed Asset Management Takes Center Stage For Fire Departments

Take a spin through the headlines and it’s easy to see fire departments struggling with fixed asset management. In a rural Mississippi town recently, thieves made off with much of the equipment that allowed a volunteer fire department to do its critical job. They stole the “jaws of life,” saws, fans, tools and other equipment.Read… Read more »

Meeting Citizens Where They Already Are- How to Improve Customer Service

If the average citizen is mobile and social, shouldn’t government services be as well to better serve them? This is the question government agencies have been working to address over the last few years. With initiatives like the Digital Government Strategy, which aims to provide citizens with high-quality digital information anywhere, anytime, and on anyRead… Read more »