Today, the following request came from a colleague at another federal agency via the Web Content Managers Forum, the gov’t-only group of 2500+ folks: I need ammunition/stats from other federal agencies regarding the value of social media, specifically in terms of an agency’s obligation to be transparent and to reach and serve ppl where theyRead… Read more »
This article was originally published on Tri Tuns Blog. OBSERVATION We have all experienced this: a round of discussions generating wonderful ideas, with a promise to reconvene and determine next action items. The problem is those action items rarely become a reality, because there was never a sufficient amount of follow-through to act on thoseRead… Read more »
This article was originally published on Tri Tuns Blog. OBSERVATION Have you noticed that you spend a large amount of time documenting process flows but fail to measure their IT implementation? How do you know if the end-users are enacting the system as designed and contributing to the business goals? We know that process documentationRead… Read more »
This article was originally published on Tri Tuns Blog. OBSERVATION Does your IT implementation plan include a Change Management (CM) effort? It probably does. Does this CM effort include attaining information about the user community’s needs, in preparation for an IT build? Again, your answer may typically be yes. So what could possibly be missing?Read… Read more »
Reposted from our AIIM Community Blogs – http://www.aiim.org/community/blogs/community/Breaking-Down-the-Social-Business-Roadmap-Strategy In continuing of the series of our AIIM Social Business Roadmap blog posts, I will be looking into the topic of strategy within an organization as one of the 8 steps needed in order to be successful in this new digital age of business, social collaboration andRead… Read more »
From a small local business to a government agency with international reach, to succeed online, every organization needs a solid plan to create, deliver, and govern its content. Government agencies are some of the largest and highest-profile organizations out there, and have a wealth of content—so having a strategy for getting the most out ofRead… Read more »
This article was originally published on Tri Tuns Blog. OBSERVATION People often talk about corporate culture but they really don’t know how to sufficiently explain / define it, how to influence it, or how it can influence an IT project implementation. You may have tried to define what the culture of your client’s organization isRead… Read more »
I will never forget my first bylined article in the Financial Times of London. It was back when Kathy Lee Gifford was in trouble as her clothing line for Wal-Mart was accused of violating the child labor laws in Honduras. As an aspiring journalist, I did a ton of research and preparation for this article.Read… Read more »
Although the government often states that cost is the least important factor in proposal evaluation, and that they buy on best value, statistics show that cost is the deciding factor in more than 90% of the federal contract awards. In other words, cost is incredibly important if you want to win. Proposal managers, however, workRead… Read more »
I have been talking to a lot of HR people over the last couple of months and, frankly, it has been surprising to see that most don’t realize the opportunities and risks associated with social media and crowdsourcing as it relates to their business vertical. Why is it crucial that Human Resource managers be deeplyRead… Read more »