Words can be powerful. They influence purchases – “I’ll buy this good over that good”. “This good is better for me”. “I want that”. In government, they affect public opinion – “I am/am not for government sponsored healthcare reform”, “ I am for less taxes” “We need more roads”. This is why the industry ofRead… Read more »
Core values is a broad phrase to describe the standards by which we characterize a person, profession, or organization. Throughout the course of brainstorming and analyzing my professional experience, I have settled on a set of five values that are most important in public administration. In order to achieve success at a personal and organizationalRead… Read more »
Originally posted on BetterBlog, this official blog of the Better Buy Project. Let me first apologize to Andy Krzmarzick, as I have been promising a post on performance-based contracting and how it relates to the Better Buy Project and the Acquisition 2.0 initiative. I actually started that post, but put in on hold a bitRead… Read more »
I must say, as a media stakeholder, I am outraged at David Frum editor of the Frum Forum, who speaking this morning on CNN about the Health care Summit indicated that he is “totally against transparency.” If David’s statement is not challenged, then David just got free air time to minimize all of the effortsRead… Read more »
In the development of a more open and transparent government, there are two phases of transparency that can be measured to get at the overall effectiveness of the open government directive. The first option is to look at I deem is the actual transparency. How this blog defines actual transparency is: the tangible data thatRead… Read more »
Over the past year we have engaged in discussions around open government, and the possibility of government sites being granted access to utilizing persistent cookies. There could be lack of trust from citizens, thinking that persistent cookies are just a way to track what you’re doing. But they can also be used to make yourRead… Read more »
Today we released our inaugural E-Government Transparency Index. You can download the report for free on our website and read about it on NextGov. For years we have measured satisfaction of government web sites using the American Customer Satisfaction Index (ACSI) methodolgy which has been the “Gold Standard” in the federal government since the lateRead… Read more »
“How do you take all of the great knowledge and information that is created through discussions, blogs, and forums on Govloop, and share it with peers and colleagues in government?” This is a common question that people ask about govloop, and one that I’ve been working with Steve on for the past few months. OneRead… Read more »
In the process of redesigning our city’s web site a few years ago, we studied the comments of Gerry McGovern in Ireland. Gerry is the author of a newsletter called NEW THINKING which has insightful content about the use of our web sites and the content we provide on it. I really liked his thoughtsRead… Read more »
The other day I was having lunch with Rich Dougherty, the CEO of Expert Choice, a collaboration software company in Arlington, VA that is a client of mine. We were discussing the trends towards a more transparent and collaborative federal government. I decided to record it with my iPhone and turn it into an interview.Read… Read more »