Managing a Hybrid Workforce in Queens, NY

Here’s how one New York City borough balances remote and in-person work … and why officials think that remote opportunities are so important.

Critical Conversations: Connect in Conflict

Difficult work conversations are unavoidable. Whether you’re addressing conflict, performance issues, or personality clashes, these “critical conversations” can be hard to initiate and even harder to steer to a positive outcome. We show the path for turning conflict into collaboration.

Answer These Questions and Be Ready for Anything

Being and feeling prepared helps us feel in control and more effective. You increase your impact when you’ve thought about what you want to say and have ready answers to these four simple yet crucial questions.

Follow an Outcomes-Based Approach for Hybrid Work

Establishing a hybrid work model is not easy — like many things in life, there are lots of ways to fall short — but the past two years have demonstrated that hybrid work can succeed.

Data Literacy: A Competency for Government Transparency

It isn’t only organizational efficiencies that make data literacy worthwhile. Fostering data acumen is tied to the core mission of government agencies: serving constituents.

3 Key Focus Areas When Changing Careers

One of the scariest times in your career can be realizing you are so discontent in your position that you lose focus on your career goals. Or, you don’t even know what they are anymore.

What Makes Hybrid Work, Work

Ask people for their thoughts on hybrid work, and even its staunchest advocates usually offer caveats: It requires certain technology, a new management style, thoughtful culture-building and other reimaginings.