How Connecticut Reinforced Its Resilience
Connecticut CIO Mark Raymond recently explained how his state is improving its resilience through IT consolidation, modernization and simplification.
Ensure Your Back to Office Plan Can Support Hybrid Working
As the world continues to adjust to new ways of living and working, many organizationsare looking to plan for the future and reopening offices.
Transform People, Process and Technology to Accelerate Your DevOps Journey
Learn practical skills to adopt and implement DevOps practices by transforming people, process, and technology with training courses.
Case Studies in Embracing Change
Depending on the agency’s size, maturity and mission statement, “modernization” can mean different things and produce diverse initiatives. Here are some examples.
Is the Primary Goal of Modernization to Reduce Costs?
To say that digital modernization is purely a cost-savings initiative is a myth.
Best of USAJobs April 23
Welcome to the latest edition of GovLoop’s exciting federal employment opportunities roundup for the week of April 23, 2021.
A New Option for Overcoming Regulatory Hurdles to the Cloud
AWS is rolling out a global program developed specifically to help organizations with potential pitfalls of regulations in the cloud.
Minimize Phishing: Think Mobile Security
Users can be exposed to phishing threats through all kinds of mobile channels, particularly as the remote workforce increased suddenly in 2020.
Future-Proof Citizen Engagement with Intelligent Help Centers
“Citizen engagement and participation are crucial to community buy-in and incorporating citizen voices into decision-making.”
A Core Discipline to Build Public Trust: Customer Experience
A challenge for agencies in this increasingly digital world is the ability to understand the human experience of accessing services and benefits. “Government cannot treat us like humans if they don’t understand our experiences.”