One Week / 7 Shifts — A Whole New Way to Lead (& Live)
Each day has its own frequency and rhythm. The best leaders feel it — and align with it to multiply opportunities, options, and outcomes.
Process Improvement in Government: Why Real Resilience Fails Without Structural Trust
Governments globally are seeking better process outcomes, but crises reveal that structural breakdowns and institutional mistrust are often the true blockers.
Too Many Sticky Notes? Try This Tool for Better Organization
By tapping this organizational tool, you will have a sparkling clean desk and office. Never again will you drown in the sticky note sea.
Your 2030 Government Tech Stack
By 2030, trusted digital government will rest on the convergence of DPI rails, quantum-safe cryptography, and wallet-based identity. Time to get ready.
From Noise to Signal: Rebuilding Trust Through Smarter Notifications
Discover how agencies are quietly mastering “notification finesse” to keep citizens informed without overwhelming them.
Trying to Influence Without Authority? Start Here
Want to influence culture without a title? Start here. Discover the habits that build real leadership — no org chart required.
Engaging an Unengaged Team
As the dog days of summer roll in, you might notice your team being a little slower to respond, or maybe a bit checked out during meetings. This dip in engagement is quite common this time of year, but as supervisors, it is essential to manage and support the team’s productivity and output. So howRead… Read more »
How to Support AI Through Better Data Governance
Better data quality translates into better AI models. Here are some areas where agencies should focus their governance efforts.
For Better Public Engagement: Understand How People Feel
For more rewarding opportunities for public engagement, first understand how people interact with the institutions around them. Here are some tips.
September’s Online Training Schedule
School is back in session, and kids aren’t the only ones who’ll have the opportunity to learn new things this month. September’s online training line-up is ready, and we’ve got topics to pique your interest; from acquiring softer skillsets like including empathy in CX to learning the latest data security strategies. Take a look atRead… Read more »