Cloud: The Unsung Hero of Government Innovation

While artificial intelligence and zero trust may have been the big buzzwords in government IT this past year, cloud continues to make a steady and dynamic impact on how government works. The 2019 Federal Cloud Computing Strategy has guided and encouraged agencies to shift administrative and mission-focused systems to cloud platforms over the course of… Read more »

What Will Happen to the CX Executive Order in the New Administration?

Many customer experience (CX) nerds in the public sector are wondering “What will happen to Biden’s CX Executive Order?” Here’s some context on how CX-related executive orders have played out in the past, and some hypotheses about what lies ahead.

Are We Setting New Supervisors Up for Success?

Organizations often fail to adequately prepare new supervisors for success, which affects both human and financial capital. But investing in structured, pre-supervisory leadership development programs can make a world of difference.

Want to Be a GovLoop Featured Contributor?

It’s that time! Apply to join GovLoop’s 2025 Featured Contributor program — a chance for government and industry professionals to share their knowledge with, and be recognized by, a community of 300,000-plus public-sector employees, industry partners, and other knowledge experts.

How Government Can Elevate Its Approach to Zero Trust

Put Zero Trust on New Footing

A zero-trust architecture (ZTA) security approach is essential for federal agencies. It requires continuous verification and strict access controls to protect sensitive government data. Unfortunately, several hurdles can obstruct agency efforts to make the most of zero trust: Regardless of the challenges, agencies must step up their game and take advantage of AI, automation, andRead… Read more »

Collaboration Is Key: The Future of Public-Private Partnerships in Innovation

Public-private partnerships are essential for addressing critical challenges like climate resilience and smart cities, leveraging collaboration and innovation while prioritizing robust security, privacy, and ethical standards to build a sustainable future.

Chameleon or Badger? Adapting to Change

When it comes to change, we’re all a bit chameleon and a bit badger: Some of us embrace change and others resist it. But the healthiest strategy is to balance the two approaches. Here are tips on doing that.

AI: The Unknown That’s Worth Knowing

Skeptical of AI? This article explores the parallels between AI and past technological revolutions. From “devil wagons” to microwave ovens, history shows that fear of the unknown is nothing new. Discover how AI could be the next game-changer in our evolution and learn practical strategies to embrace this technology responsibly.