How to Make Customer Experience Your Mission
Explore survey results about government CX and learn the elements and technology solutions to consider when improving government CX.
Empowering Public Housing Authorities Through DevOps
Although there are still a fair amount of manual processes, HUD as a whole is starting to implement continuous integration and continuous development, key tenets of DevOps.
Agencies Reap Rewards of IT Innovation
The network is the foundation that enables the delivery of innovative IT modernization solutions that government employees and constituents can use.
Keep Complexity from Slowing Down Cloud Transformation
Most organizations will adopt a hybrid, multi-cloud environment by 2021 to fit their complex needs. So here are three priorities your agency should focus on to manage a more complex environment.
IT Optimization at Cornell University
To run a more effective and efficient government, employees need modern IT that helps them meet citizen expectations and keep data and systems secure.
4 Tips for Enhancing Peer Feedback
Here are four tips to try out the next time you have to offer some feedback to a coworker
Delaware CIO on Digital Government and Cybersecurity
Delaware CIO spoke to GovLoop about overhauling the state’s voting system, what has changed and what has stayed the same about his cybersecurity concerns.
Why Do We Care About DevOps and Where Did It Come From?
To understand why DevOps is a big deal in government, you must first understand its origins and the problem that DevOps solves.
Do You Know Your Digital Risk?
The need for risk management in government has grown along with agencies’ digital footprints. As complexity increases, so does vulnerability.
The Lighter Side of Cybersecurity – 52 Cards Worth
Knowing that you need to be cybersecure and knowing how to be are two different things. Here’s a way to make cybersecurity training a little more fun!