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Big Data, Digital Government, State and Local

How the Cloud Powers Consolidation With Data Lakes, Data Hubs

For a growing number of agencies, cloud computing provides the elasticity and scale needed to correctly consolidate data.

December 5, 2018
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Mark Hensch
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Tags: 7 State and Local Tech Trends to Watch, Amazon Web Services, cloud, Data Hub

Digital Government, IT Modernization, State and Local

The Long Road to Modern Payment Processing

State and local governments are trapped in the past by a mix of compliance, monetary and resource constraints when it comes to payment processing.

December 5, 2018
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Mark Hensch
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Tags: Elavon, IT Modernization, Payment processing

Emerging Tech, Human Resources, IT Modernization, Leadership

6 Ways the Government is Trying to Reskill Its Workforce

The government IT workforce is rapidly approaching a retirement tsunami, and a potential crisis in hiring, retainment and recruitment.

December 4, 2018
Catherine Andrews
3 Comments

Tags: omb, recruiting, reskilling, training, workforce

Cloud, Cybersecurity, Digital Government

The Risky Business of Cloud

The agencies that protect the citizen data in their clouds the longest are the ones that best assess the risks facing them daily.

December 4, 2018
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Mark Hensch
One Comment

Tags: cloud, cybersecurity, trainings

Citizen Engagement, Communications

3 Things Agencies Must Do to Improve CX

A ServiceNow survey of customer service leaders across industries found that the most successful service departments adopt three best practices.

December 4, 2018
Hannah Moss
One Comment

Tags: citizen engagement, communications, Customer Service, CX, servicenow

Leadership

5 Things You Need to Know About Federal News From the Past Month

Changes in federal government keep coming fast. That’s why GovLoop gives you monthly recaps of federal news that may affect agency management and employment.

December 3, 2018
Lauren Girardin
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Tags: 5 Things Presidential Transition, agency leadership, executive orders, federal news, federal regulations, government, hr, News, Presidential Appointment, presidential transition, Staffing

Reading List

Book Review: The Fifth Risk by Michael Lewis

The author of Moneyball and The Blind Side takes a look at the Trump transition team – and then at government itself.

December 3, 2018
Mary Beth Barber
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Tags: book review, michael lewis, reading, The Fifth Risk

Human Resources, Leadership

What Employees Love & Hate about the Holidays

There are many factors to how holidays are handled in the workplace. Work schedules and demands, time off, decorations, and holiday parties all factor into how the season is incorporated into an office space and received by the employees who work there.

December 3, 2018
Paul White
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Tags: employee engagement, Holidays, Workplace

federal IT pros

Career, Cybersecurity

White House Launches Cyber Program for Non-IT Feds

The Trump administration rolled out a new program aimed at retraining federal employees to fill open cybersecurity positions in the government.

December 3, 2018
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Nicole Blake Johnson
One Comment

Tags: CIO Council, Education Department, Federal Cyber Reskilling Pilot Program, omb

Digital Government, IT Modernization, State and Local

Gaining Insights into Your Employee-Initiated Spending

Employee-initiated spending involves any purchase an employee makes on an agency’s behalf without a traditional purchase order process.

November 30, 2018
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Mark Hensch
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Tags: 7 State and Local Tech Trends to Watch, Employee-initiated spending, IT Modernization, SAP Concur

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