Your Guide to the Dreaded 360 Degree Assessment
If you want to improve your leadership skills, you need to know how you’re perceived by the people around you. The best way to do that is through a 360 degree feedback survey.
Considering CRADAs
Created through the Federal Technology Transfer Act of 1986, Cooperative Research and Development Agreements (CRADAs) have been helping the government benefit from emerging technology for years.
5 Innovative Government Websites that Empower Citizens
To celebrate these government agencies’ inventive platforms, this week’s Intersection is here to show you some of the top government websites and hopefully inspire some newfangled digital growth at your agency.
How Gov Can Buy Better, Faster and Cheaper
Ready to start innovating your procurement processes but not sure where to start? Check out what the VA is doing to make these processes more effective and efficient.
How Authentic Appreciation Can Improve Staff Morale
We’ve found that one very effective way to make government employees’ daily lives better is to teach them how to communicate authentic appreciation to one another in the ways that are meaningful to each individual.
Leveraging Differences
If you are going the leverage the differences in your organization, you must acknowledge they exist.
Status of CAP Goals, Part 1: Customer Service
Improving customer service has been an off-and-on federal priority over a number of years. In fact, it is now more broadly referred to as “customer experience,” since research shows that “customer service” accounts for only a quarter of a customer’s overall satisfaction with their experience with a company or government agency.
4 Ways to Attract and Keep Federal Employees—Including Millennials
There is no question that the federal workforce needs to attract diverse and talented people so the U.S. government is positioned to tackle the complex issues facing our country. That includes millennials. There are four key steps the next administration and Congress must take to ensure millennials consider public service as a career option and… Read more »
Maintaining Resilient State & Local Assets in Utah
DHS provides a wealth of resources and guidance to regional and local jurisdictions, to help them protect and maintain critical infrastructure. However, Kathy McMullin, Planner with the Utah State Division of Emergency Management, described the necessary role that state government can play in providing more localized support.
How to Recruit From Within
There’s a lot of talk in government about recruiting talent from Silicon Valley, private firms nationwide and directly from colleges and universities. But sometimes the perfect candidate for the job isn’t across the country or in a classroom; they’re down the hall or in a field office.