The Lab at OPM: Reflections on my Detail so Far

Before beginning my detail here at the beginning of July, I had visions of what it would be like working at the Innovation Lab at the Office of Personnel Management (also known as the Lab at OPM). I had been to its ‘Introduction to Human-Centered Design’ training, and I had reveled in the couches, whiteRead… Read more »

Competitive Resilience at the FTA

The Federal Transit Administration (FTA) is turning storms into ingenuity and inspiration through its grant programs. This spark of ingenuity came from a place of hardship for Americans. We all remember the devastation that followed Superstorm Sandy. The 2012 hurricane triggered one of the worst public transportation disasters in US history, flooding and damaging railRead… Read more »

Managing Stress in the Workplace: 3 Steps to Refill Your Resilience Tank

Stress in the workplace is always a hot topic. The normal day to day pressures of the job along with the new accepted norm of doing more with less has taken the expectation of performing under pressure to new levels.When I was looking for real solutions on how to handle stress in the workplace IRead… Read more »

What Kind of Leader Are You?

There are three types of leaders. Each is successful in a different context, says Dr. Michael Maccoby, a renowned business advisor who is both an organizational psychologist and anthropologist. And you need all three on your organization’s top management team. Drawing on nearly five decades of research and experience in both government and the privateRead… Read more »

The #1 Secret Tool for Working Better with Anyone

Somedays, don’t you just wish you had a magic wand that would make everything better with the people you work with? A magic formula, a secret potion that would make the work go better, and your working relationships run smoother? Guess what?  There is! One of the simplest yet most effective practices to improve yourRead… Read more »