The Future of Data-Based Decision-Making
The role of data in government is growing fast. But to reach the future, you have to prepare. Here are some tactics to get your data systems ready now.
Analytics
Factoring People Into the Tech Equation
Agencies need flexible technology that works in concert with their employees, helping them perform well without being caught up in the tech itself, and they need a workforce willing to learn and adapt.
3 Keys for Federal Agencies Navigating Zero Trust Mandates
Zero trust is the new standard for cybersecurity, but it poses challenges, and many federal agencies will miss a key 2024 deadline for implementing it. Here are four ways to comply with zero-trust requirements.
To Be AI-Ready, Agencies Must Break Free From the Chaos of Connectivity
As agencies handle massive amounts of data, they’ve lost the ability to easily access it. Learn how integration platform as a service (iPaaS) can help.
Testing AI Calls for New Tactics
Recent advances have made it deceptively easy to build artificial intelligence (AI)-driven applications. But that doesn’t mean that testing AI-based software should be quick as well. Testing should be thorough, and performed by independent teams.
Think of Your Constituents as End Users
Community engagement increases when agencies think of residents as end users, not just beneficiaries of government services.
Travis County Makes Audits Less Taxing
Travis County, Texas, is legally required to audit its property tax refunds, but a heavier workload (and no additional resources) made that increasingly difficult — until the auditor’s office implemented a new automated analytics tool, that is. Processing time has plummeted by 91%, among other dramatic achievements.
Where Data Can Take You
Both qualitative data (what people think and feel) and quantitative data (what you can measure and count) can shed light on employees’ experiences on the job. An innovative team in the Department of Veterans Affairs (VA) is collecting and analyzing both types of information to help make the VA an even more welcoming place to… Read more »
Listen to Employees, Improve Outcomes
A human-centered approach to managing people, one that includes listening to what they need and analyzing experience data in real time, can help agencies attract and retain a strong, satisfied workforce.
Maximizing the Power of IoT and OT in Federal Agencies
Pairing the Internet of Things (IoT) with operational technology (OT) is an innovative way for federal agencies to optimize their existing tools and deliver revolutionary remote management. The potential of the IoT/OT convergence is boundless.