Decision Intelligence Guide: Additional Resources – Data Equity
Materials that expand on GovLoop’s 2023 Decision Intelligence Guide, specifically related to data equity.
Analytics
Decision Intelligence Guide: Additional Resources – Citizen Science
Materials that expand on GovLoop’s 2023 Decision Intelligence Guide, specifically related to citizen science.
Transform Your Routine Tabletop Exercises
Tabletop exercises help agencies plan response and recovery following a potential cyberattack. But for these simulations to work, officials must do five things in advance.
Sunshine Week 2023, Part 3: Is FOIA Broken? Yes, But We Can Fix It!
The Freedom of Information Act (FOIA) is a critical component of our democracy…but too many requests have overburdened the system. All is not lost, however.
How to Dominate Your Data
Agencies are challenged with the explosion of data, and have to work to dominate the data, rather than letting it dominate them.
Testing Different Versions of Language can Improve Your Communications
Randomized experiments with multiple wording or design options (A/B testing) can assist in decision-making to help people better understand what you’re trying to communicate.
Cyber Resilience Is Not the Same as Disaster Recovery. Here’s Why That Matters.
Faced with evolving cyber threats and slower-moving government budget cycles, how can state and local agencies protect their operations and constituent services? The answer: cyber resilience.
How User Research Can Improve Application Processes
Does your government agency run a program or service that requires people to apply? By doing research into the experiences that applicants are having, you can gain insights to help design and implement improvements.
DEIA & CX: Removing the Burden of Reluctance in Service Delivery with Communication
Agencies can adopt certain communications strategies to help remove the shame and stigma often associated with applying for government services, and to encourage greater diversity, equity, inclusion and accessibility in government programs.
Automation: How to Make Quick Work of Analytics
Data analytics can be like a puzzle — but one where you don’t even know which pieces will be in the final picture or what it will look like. Automation can get you out of the box.