Listening: The Underrated Skill That Transforms Government Work
Government employees need the ability to clearly communicate, and active listening is the foundation of that.
Communications
Evaluating Your Leadership Style: Is It Serving You and Your Team?
As a leader, regularly evaluating your leadership style is essential to ensure that it aligns with your values, meets the needs of your team, and drives progress.
Leveraging AI to Transform Your Federal Resume for the Private Sector
Learn how one military veteran’s “entry-level” resume landed them a senior position. Translate your government expertise into corporate success.
Digital-First Communications: Reaching People Where They Are
In this video interview, Angy Peterson of Granicus explores the possibilities that a digital-first communications strategy offers and its connection to positive CX.
Lessons Learned in Team Cohesion: The “Severance” TV Show
Team cohesion helps build a collaborative, effective, goals-driven workforce. Here are four team-cohesion concepts practiced by “Severance” TV show characters.
The Power of Communication
Communication is considered a vital “soft skill” in the workplace — one of the most challenging skills to wield effectively. Why is it so important? And how can it improve an agency’s internal customer service?
Seven Tips for Using GenAI to Proofread
Most people dislike proofreading their own writing. Generative AI (GenAI) is a great tool for proofreading. Follow these tips to learn how to use it.
Living the Values of Public Service Recognition Week Amidst Change
Public Service Recognition Week is an important opportunity to recognize and value public servants across the country, particularly during times of change. Here are tips on navigating the evolving work environment together.
Beyond Results: Why Talent Recognition Matters Before the Finish Line
Like marathoners who need hydration during a race, public servants need recognition and appreciation as a project unfolds, not just when it’s complete. And unlike performance-based feedback, which focuses on what a worker did, real-time talent-oriented feedback focuses on how they show up.
Tips for Doing the Impossible: Juggling Parenthood and Your Career
Juggling parenthood and career can be heartbreaking because you want to be great at your job, and you owe your kids every effort to be great at home. Follow these five tips for easing the strain.