Communications

Why senior managers need to lead online

I wrote a thing for the Guardian’s Public Leaders’ Network: The explosion in online innovation throughout public services is seeing more and more activity taking place on the net, whether via interactive websites, or mobile applications. Networks such as Twitter and Facebook provide opportunities for knowledge sharing and problem solving on a scale unimaginable previouslyRead… Read more »

The Whine Connoisseur

You know them – always the glass half empty outlook…complaining about the brightness when the sun breaks through the dismal gray February days. They derail conversations and meetings. When making a contribution, it comes with negative overtones and is diluted by the complaint of the day. They are disruptive to creative sessions and are toxicRead… Read more »

The year of living helpfully

http://www.flickr.com/photos/paul_clarke/5381950736/)” src=”http://www.helpfultechnology.com/site/wp-content/uploads/2011/12/sg-at-govcamp-550×396.png” alt=”Me at govcamp (Photo: Paul Clarke – http://www.flickr.com/photos/paul_clarke/5381950736/)” width=”550″ height=”396″ /> It’s been 18 months since I last walked the mean streets of Westminster as a civil servant. There are things I miss about the old lifestyle: having the scope to run with projects on the ‘inside’, being in the loop on theRead… Read more »

Online Reputation Management, Personal Branding, Digital Footprints and SMM

Once in a while I like to analyze various search trends taking place in my industry. I do this primarily to see which terms are sticking and to gauge demand for specific business offerings. I first predicted a drastic rise in interest for “social media monitoring” information 4 years ago. Search for the term hasRead… Read more »

Is Twitter Dying?

I’ve noticed a lot of “spam” followers on Twitter for the last few weeks, whereas I’ve never had any before. While I don’t get any direct negative effect from it, it makes me wonder if this is a symptom of Twitter being on the way out as one of the social media platforms to use.

Social Networking in Government Agencies: Pipedream or Imminent Reality?

How your organization can adopt social media tools internally to drive results and become a social business. Wading into Social Media The terms “enterprise social networking” or “social media” often conjure up images of hip, savvy startups. But many of you are on the forefront of using applications like GovLoop to share best practices andRead… Read more »

Defining & Communicating Expectations: A Critical Component of a Healthy Workplace

I believe the number one cause of conflict in both the workplace and your personal life is unfulfilled expectations. The number one reason for expectations going unfulfilled is – you guessed it – nobody knows what they are. We are diligent in ensuring that a high level of detail, complete with key performance indicators, areRead… Read more »

How do people get information about their community?

Http://LeonardSipes.Com I listen to a lot of tech-related podcasts on my daily commute via train every day. If one listens to the pundits the social world is the near future and traditional methods of communication will be permanently left behind. The observations are limited but understandable considering the well-documented decline in traditional media use. There’sRead… Read more »