Is your Facebook Insights Dashboard filled with peaks and valleys? Do the same people do all of the commenting and liking? Do you have a lot of likes, but very little comments? Does your organization have several sub-pages with little or no traffic? If you answered yes to any of the questions, then you mayRead… Read more »
Yesterday, my 18-month old daughter woke up crying at 3 AM. That’s very unusual; she has been sleeping through the night since she was about 7 weeks old, and her twin brother since he was about 9 weeks. So when she woke up, I quickly went in to her room to see what was wrong.Read… Read more »
Research Innovation in Canada (05/19/2011) – A new report from Deloitte reveals the challenges facing Canada’s public service and the measures being taken to innovate. Recommendations for improvement include embracing public service innovation as a core part of strategy, sharing best practices and investing in transformational leaders. http://www.ppforum.ca/sites/default/files/11-916G%20PS%20PPF-Innovation-Strategy-report-EN-WEB.pdf Guide for Local Governments (06/17/2011) – eRepublic’sRead… Read more »
In honor of and in conjunction with Social Media Day, Rock Creek Strategic Marketing is hosting a friendly social competition on the Rock Creek blog. Throughout the day, we’ll be posting zoomed in “Mystery Images” from government websites and social media outlets, highlighting some of the interesting and innovative ways government agencies are using theRead… Read more »
When Massachusetts Bay Transportation Authority customers lose their cool, they start tweeting. Passengers have begun to tweet information about cars with broken air-conditioning to the MBTA’s Twitter account (@mbtaGM) to get quick results. The tweets are forwarded to workers who can find the car and pull it out of service, if necessary. And Twitter getsRead… Read more »
Webinars are often used in the business training environment, but it is a newer version of that webinar idea with a host that is taking over when it comes to online/teleconferencing training: the teleseminar, which can be used to provide information, training, or promote or sell products to group of people interested in a particularRead… Read more »
A number of legal information and legal communication issues are discussed in the U.S. Federal Communication Commission’s (FCC’s) recent report on the state of U.S. media, entitled Information Needs of Communities: The Changing Media Landscape in a Broadband Age (2011). The report’s findings cover the following legal information / communication issues: In recent years, whileRead… Read more »
Watch the Video Interview Angela Stubbs, Economic Development Officer at the City of Kingston.recently did an interview and a guest post on how they have been using LinkedIn. Angela has championed the use of LinkedIn at the City of Kingston and in this post she provides some insights into her experiences with LinkedIn as aRead… Read more »
Hadoop and the many capabilities associated with it (including Hive, Pig, HBase, Zookeeper, Flume, Sqoop, Hue, Oozie and Whirr) is really the rage. Enterprises with big data challenges, researchers with massive data sets and organizations seeking to make sense over seemingly unbounded data are learning how to use those many related technologies to solve problemsRead… Read more »
Our local food banks and those across the country continue to face severe shortages of non-perishable goods. To address this critical need the Office of Personnel Management is drawing upon the compassion and generous spirit of the Federal workforce to help our fellow citizens in need – think kids. School is out for summer andRead… Read more »