Struggling to Serve Your Customers? Turn to Congress
Communicating with Congress regularly presents a big opportunity for federal agencies to connect the public to the services, tools and products that provide great value.
Communications
Talking About Change
Good communication is at the root of all successful organizational change. When done well, staff support the change and help their organizations evolve. Let’s talk about how to communicate well in times of change.
Assemble the Government Avengers: A Comic Book Lesson in Collaboration
In the world of government, we have many common threats to face. Though it may be possible to withstand them on our own, we make ourselves much mightier when we band together and tackle them as a team.
5 Ways to Improve Government’s Tomorrow
In order to maintain focus on government’s critical objectives, GovDelivery’s CEO Scott Burns recommends five overarching ideas to guide communications efforts.
4 Ways to Convince Your Colleagues to Broaden Their Definition of Customer
Technology has made it easier and more efficient than ever to reach the public, so continue working with your colleagues to connect more people to their work through dissemination. Every day, go to work thinking about your customers and how you can do a better job on their behalf.
FirstNet 101
FirstNet has been obligated by Congress to take all actions necessary to ensure the building, deployment and operation of the nationwide public safety broadband network. Learn more here.
Here’s What Govies Love About NextGen
You’ve probably heard about the Next Generation of Government Training Summit taking place this summer on August 1st and 2nd. But have you heard what past attendees are saying about their experiences at the summit? Trust us, if you’re interested in attending the summit this year (and you should be!), these testimonials will be musicRead… Read more »
I Heard It Through the Grapevine
Many employees turn to the grapevine, also known as the rumor mill, as their main source of information. This creates gaps in communication and creates a greater opportunity for easily avoidable errors.
What Government Fiction Can Teach Us About Plain Language – From the Big Short to the West Wing
You may not realize it, but your favorite fiction or shows can also teach us a lot about effective government communications, and more specifically about plain language.
Government Goes to Market: Why Public Relations isn’t Enough
By taking traditional marketing concepts into account – like R.O.I. and advertising – government agencies and the communities they serve can benefit from real investment in dollars and attention.