November 17, 2009- Benchmarking Week – Kansas City, MO.- Novmeber 15-20, 2009 The 2010 Executive Potential Program (EPP) met in Kansas City to gain experiences and information on the benefits of “benchmarking”. A group of 130 professional federal employees began the week with enlighten presentations by the Kansas City Mayor and Chamber of Commerce. TheRead… Read more »
Two recent articles jumped out at me this week. The first is an article in Government Executive Magazine summarizing the results of a recent Gallup poll on citizens’ satisfaction with their government. They aren’t. The second was a blog piece by Alex Hawkinson on Social Media Today: “Why Customer Service Is the New Marketing.” OK.Read… Read more »
Team Q’s Team Building (Realtionship) Phase 1. Introduction & dating phase = BONDED!! 2. Wedding Planning & Honeymoon phase = Gold Star. The men in the team were very cooperative and agreed with the color selection of the PowerPoint slide designs. 3. Marriage & House Settlement – TUNE in and follow us thru Twitter onRead… Read more »
It’s been quite a long time since I had a chance to see a shuttle launch in person, despite numerous attempts otherwise. The normal routine is to jump in the car last minute, drive 16 hours across 5 states, usually in the middle of the night, with 3 two-minute stops only for gas. It’s hardRead… Read more »
Team Sprint Center is now coming up with questions for tomorrows site visit. We are currently being assisted by Lou Taylor and Al Tyree. JaDa is looking online researching on AEG and their overall vision, mission, and product. We will be met by Brenda Tinnen, General Manager, and David Pulford, Director of Operations at theRead… Read more »
We are currently working on our Team Agreements. A few items that we have discussed are Open Communication, Flexibility, Meeting Management, Decision Making, Conflict Resolution, Developing Outline and Strategy/Vision for our Site Visit and Presentation. We plan to complete our site report before the Kansas City training ends. We will commit to complete required assignments.Read… Read more »
Can social production build stronger market economies? Will we create compelling financial incentives and rewards with more social cooperation? “Social production” was cognitively described by Yochai Benkler in the Wealth of Networks. We often think of market and social production as mutually exclusive. We mentally pit financial outcomes against egalitarian “free” outcomes. A good exampleRead… Read more »
In addition to personal use of social media tools generally, employees may participate in and comment on discussions, news stories, blog posts, etc. that deal with topics related to the organization. The organization should consider how such interaction using social media tools might impact the organization. In addressing this issue, the organization should consider whetherRead… Read more »
So late this evening, I’m musing over how to harness the power of social media and it hits me: I’m nuts. I’ve always been a little nuts. I can’t be the only one. We should celebrate our nuts and use them to change the world! Did you ever have a crazy idea that just doesn’tRead… Read more »
Non-twit-oholics always ask me, “What’s the point? Why Twitter?” I’m sorry. That’s like asking me, “Why chocolate?” My answer, “Take the first bite, then we’ll talk.” But, some still need convincing. I mean really. You know those types. The ones who look at the chocolate cheesecake with swirls of whipped cream…and walk away. Yeah, thoseRead… Read more »