An article came out today with this headline, Six Reasons Companies Are Still Scared of SOCIAL MEDIA. I know some might, at first glance, discount the article, noting the obvious differences in government organizations and companies. I can’t help but think, based on social media discussions here, that there aren’t parallels to draw in theRead… Read more »
Your government agency may have embarked upon a journey to improve customer service in the development processing system. A number of significant changes may be anticipated, including a more co-located “one-stop” development services center, shifting to a project-oriented approach when processing applications, and an enhanced information technology and communication system. Can these changes happen? TheyRead… Read more »
Social Media for Government: How To Engage Your Employees And Citizens By Using The Latest Web 2.0 Technologies To Drive Communication Results March 22-25, 2010 ~ Location: TBD (most likely Dallas or Phoenix) Organized by the Advanced Learning Institute www.aliconferences.com Please contact Amy Gerstein at [email protected] or 773-695-9400 x20 Speaker referrals, as well as feedbackRead… Read more »
UPDATE (Sept 23, 2009): We did an interview with Federal News Radio (Chris Dorobek and Amy Morris — thanks you two!) on our experience with the first @USGS Twitter Chat. Overall, our experience with the Twitter chat went well. We had a lot of retweeting of the planned chat well before it occurred which ledRead… Read more »
This week we feature Gov 2.0 University. While social media/web 2.0 are far from new, it is for many Government leaders who struggle trying to understand what it all means and how they can implement it into their business structure and processes. Gov 2.0 University exists to “help government leaders successfully apply Web 2.0 technologiesRead… Read more »
Space, the final frontier. These are the voyages of the Starship Enterprise. Its five-year mission: to explore strange new worlds, to seek out new life and new civilizations, to boldly go where no man has gone before. – Captain James T. Kirk, start of every episode of the original TV series ‘Star Trek While CaptainRead… Read more »
One of my weaknesses is that I get distracted. When operating in a team, with constructed deadlines and timetables, things are easy. A day’s mission or set of milestones are there to be tackled and accomplished. However, when a rogue agent like me, I’ve discovered the common challenge of effective time management. It’s harder toRead… Read more »
Lots of interesting stories and discussion continued the week after Gov 2.o Summit, so let’s get to it… As pointed out in a Washington Post story, Tweeting Their Own Horns, many politicians spend most of their time on Twitter promoting themselves. This according to a study of 6,000 tweets over the summer by researchers atRead… Read more »
Throughout 2009, the Gov 2.0 community has grappled with substance, tenor and tone for a new era of social communication, and more specifically, “social production”. How can and will citizens, government employees, and stakeholders add value to government processes? (See, The Value of Networks, Yochai Benkler). In an almost non-stop series of 2009 conferences, GovRead… Read more »
Cross-posted from JustAGovy This morning, @apriledmonds posted a tweet asking how do you organize your favorites? I use favorites myself to bookmark tweets that I want to read later or that I find particularly insightful. However, I never really thought about organizing them. Now, I don’t know how to go about doing that, but IRead… Read more »