This post originally appeared on my external blog, “Social Media Strategery.” I was in Las Vegas this week to participate in BlogWorld 2009 with some of the industry’s biggest big-wigs in social media. I really like going to conferences like this and next week’s Web 2.0 Summit in San Francisco because they help me escapeRead… Read more »
Some thoughts while reading Human Sigma by John H. Fleming and Jim Asplund (Gallup Press, 2007) These are not quotes or summaries, these are thoughts which ensued. (Originally posted on Who Cares and So What wiki http:/whocaresandsowhat.com <><><><><><><><><><><><><><><><><><> MEASUREMENT DOES NOT EQUAL CONTROL It seems that many people feel like they are being controlled ifRead… Read more »
This July, the Massachusetts Executive Office of Transportation launched the EOT Developers Page BETA. The EOT Developers page at http://www.mass.gov/eot/developers hosts multi-modal transportation data made available for smart, innovative software developers to build applications that benefit transportation users, travelers, and riders. EOT has engaged these developers, holding developers’ meetings and engaging the community through TwitterRead… Read more »
Cross posted from Online Journalism Blog, where I’ve been updating all day – find any further updates here. If the famous media gaggers, the libel law firm Carter-Ruck, scourge of Private Eye, thought they’d scored another famous victory (these guys are big on bragging) suppressing news they hadn’t reckoned with social media. #trafigura is asRead… Read more »
You Lie 2.0: How disrespect can get you thousands of new friends and a million dollars At first, Congressman Joe Wilson’s outburst during President Obama’s health-care address looked like a career killer. Members of both parties blasted him for his dramatic breech of decorum, and most Americans, regardless of ideology, reacted with disgust. But theRead… Read more »
I’d like to invite you to check out a few of the ways we’re using social media here at EPA. This isn’t all of it, and our uses are expanding rapidly, but it’s a good start. I’m also not getting into great detail about whether I think each effort is successful – that’s not myRead… Read more »
I just got info on Federal Wave this week and wanted to help spread the word: https://www.govloop.com/profiles/blogs/have-you-heard-about-the-fed http://www.facebook.com/group.php?gid=148337800196&ref=ts#/group.php?gid=148337800196 https://www.intelink.gov/wiki/Federal_Wave (gov’t only)
I first got introduced to Rock Creek Strategic Marketing during Gov 2.0 Camp when I met a rad dude named Scott Johnson. His team helped me out with a new slick GovLoop banner and generally awesomeness and also introduced me to some of his great staff like Meagen Ryan who we are featuring as GovLoopRead… Read more »
As part of the “celebrations” of this week, Customer Service Week, I am attending various Customer Service related webinars. Whenever I attend similar functions, I get extremely agitated by the constant pounding of the use of empathy; and the term is used incorrectly. I have been in Customer Service for the last 22 years. InRead… Read more »
It’s the age-old question: how do businesses, individuals, and causes find new ways to solve new or lingering problems? Where do the best ideas emerge from? If things have been done a certain way for as long as can be remembered, how does one think about a problem/opportunity differently? I discovered some insight into howRead… Read more »