Improve Your Technology to Improve Your Workforce
Confronted with the realities of an aging workforce and the need to onboard a new generation of employees, agencies can’t afford to act inefficiently.
Digital Government
How Nebraska is Driving Change in IT Consolidation
In an interview with GovLoop, CIO of Nebraska Ed Toner shared the lessons he learned as a fairly new public servant coming into government. With more than 20 years of private industry experience, Toner also discussed how his team successfully implemented hybrid centralization as part of their IT consolidation efforts.
What’s the Deal With Customer Service in Government?
The November edition of DorobekINSIDER Live dives into the nitty gritty of shortcomings in government customer service and where it can improve.
The Need for Centralized and Strategic Social Media
Across industry and government agencies, social media has transformed from a ‘nice to have’ to an essential component of information delivery, communications and service strategies. By developing a centrally managed social media strategy that empowers personnel across the agency to interact with citizens as they need to, agencies can enhance the citizen experience and create… Read more »
Digital Performance Management: Today’s Hypercomplex Digital Ecosystem
As government agencies look to modernize their IT environments, they face the challenge of implementing a digital transformation strategy that will allow them to: update and rationalize legacy technology systems; take advantage of the benefits of a cloud environment; foster a culture that results in faster, higher quality release cycles and continually lift the benchmark… Read more »
It’s Time to Invest in Connected, Digitized Transportation
As roads deteriorate and highway fatalities continue to rise, citizen satisfaction with public transportation offerings is faltering. Now more than ever, it is critical for the public sector to invest in digitized transportation.
What’s Ahead for Government Technology in 2018?
Blockchain and chatbots and AI. Oh my!
Cloud Transformation Might Be Easier Than You Think
Cloud transformation can seem daunting. But what if you knew that your agency was working with companies that could simplify the process?
The Growing Realization of the Importance of CX
What is causing the perception of improvement in government’s CX abilities and efforts?
Apply Intelligent Automation and Think Differently About Networks
Incorporating new technologies, such as software-defined networking (SDN) and network function virtualization (NFV), can provide improved network functions, management and operations. There are a number of challenges to achieving digital transformation, but intelligent automation can better enable agencies to adopt SDN and NFV into their infrastructure.