The Federal Plan to Improve Customer Experience
Government officials often talk broadly about improving customer experiences, but the Biden administration has unveiled an executive order (EO) that offers a detailed vision of what that means.
Policy
How to Move DevOps from Disarray to Unity
One of the pitfalls in adopting DevOps is what you might call Peter Pan Syndrome.
4 Key Cybersecurity Moves That Give Us Hope
There is no “quick fix” to the government’s cyber challenges, but four recent initiatives could help chart a new course for improving the nation’s cybersecurity.
The Future of AI Hangs on Ethics, Trust
NSFs Sivagnanam believes the next several years could prove critical in laying the groundwork for the broad use of artificial intelligence.
Best Practices for Resilience
These eight tips will make your agency more capable of responding to, recovering from and operating during disturbances like cyberattacks.
How to Manage the Influx of COVID-19 Grants
The right technology and talent are key to managing a surging scale of grant money.
Asking the Right Question for Using Pandemic Relief Funds
The $350 billion COVID-19 aid has the potential to not just offer pandemic relief for state and local governments but fund a more equitable future as well.
What Many Missed in New Federal Guidance on Office Returns
The new “new normal” for the federal workforce will be a far more flexible environment, featuring more full- and part-time teleworkers and blended workplaces, according to the administration.
Your Roadmap for Meeting the Cyber Executive Order
Though not directly funded by any congressional dollars, Biden’s cybersecurity executive order trails a watershed funding surge for government technology.
What You REALLY Need to Know About Biden’s Budget
Administration priorities to emerge are grant funding, federal workforce compensation, equity, career development, cybersecurity and more.