Project Management

Citizen networks – what can we learn from the science of epigenetics?

Not all that long ago, the scientific community was justifiably ecstatic about having achieved mapping of the human genome – The Human Genome project. The promise was that by understanding genetic mapping we could find cures for disease, disability, and perhaps enhance longevity. http://tinyurl.com/2vu2z But an interesting development has occurred. Scientists are now learning thatRead… Read more »

Value Added Flow Analysis

How to consistently take up to 80% of the time out of a process History Counts Just like the story of the Easter Ham, how many of us seen behaviors and beliefs that over time had significantly departed from best practices? Perhaps even practiced a few ourselves? “I don’t know who discovered water, but I’mRead… Read more »

Announcing Web Manager University 2010-2011 Course Schedule

I am excited today to announce the 2010-2011 Web Manager University Course Schedule. We are kicking off this year in the spirit of customer service by hosting Doug Lipp, Formerly the Head of training at Disney’s Corporate Headquarters, to give a FREE webinar – The Magic of Exceptional Customer Service on Thursday, September 9, 2010.Read… Read more »

Ontología Jurídica Libre: Vocabulario de Derecho = Free Legal Ontology: Vocabulary of Law

Ontología Jurídica Libre: Vocabulario de Derecho = Free Legal Ontology: Vocabulary of Law, has been made available by Javier de la Cueva, Esq., of derecho-internet.org and Medialab-Prado. The ontology is intended especially for use by government entities, for modeling and enabling identification and retrieval of legal documents and services produced or offered by government. ClickRead… Read more »

What the U.S. Department of the Treasury needs to know about brand consistency

I recently attended a fantastic event hosted by 85Broads, White & Case Women’s Initiative, and Ms. JD featuring the inspiring Laura Liswood. Afterwards, as I networked and chatted with other women there, I met two women from the U.S. Department of the Treasury. We talked for a bit and then performed the ritual business cardRead… Read more »

First Impressions of New OMB Guidance on Web Measurement

I was overseas when the guidelines on the use of web analytics and measurement on Federal government web site was published on June 25 and then spent a few days tromping in the woods with my son, so I haven’t had a lot of time to digest the OMB’s final memos. Yet after reading throughRead… Read more »

MEMBER-OF-THE-WEEK: SCOTT SPAN

Scott Span, MSOD currently serves as President of Tolero Solutions, an independent organizational development and change management-consulting firm. He is an organization development and change management practitioner with experience working in strategic and transformational change. Scott has worked both internally, externally, and as an independent contractor in the Public and Private sector. Mr. Span isRead… Read more »

The Change-Continuity Continuum

Graetz and Smith’s (2010) article starts off well enough: “Traditional approaches to organizational change generally follow a linear, rational model in which the focus is on controllability under the stewardship of a strong leader or ‘guiding coalition’. The underlying assumption of this classical approach, ever popular among change consultants, is that organizational change involves aRead… Read more »