Let’s Get Back to Basics for Collaboration
You may think updating spreadsheets and responding to emails are low-value chores, but these and countless other tactical to-dos impact how the larger mission is carried out.
You may think updating spreadsheets and responding to emails are low-value chores, but these and countless other tactical to-dos impact how the larger mission is carried out.
Asking good questions is better than having the right answer. Good questions elevate your team’s thinking and increase your impact. That’s better for your project, your colleagues and, ultimately, your career.
Federal employees should be guided by empathy when designing and delivering customer services. Here’s what that means and how to accomplish it.
Here’s how to improve customer experiences through more thoughtful use of technology and cross collaboration.
Why is federal customer experience so hard?
It’s become increasingly important to offer government contract opportunities to small and disadvantaged businesses. Here are three steps agencies can take to attract innovative and capable small firms.
Energy is one of our most valuable resources. Here are four ways to boost your energy for a healthy balance of mind, body and spirit.
Sometimes the most important step in launching a project is to ask the right questions upfront.
Starting the day already exhausted can make working an uphill battle. Here are five ways to pump up your productivity.
If your goal is to stay up to speed on trends in public participation and community engagement, vendor calls can be your connection to the larger community engagement practice.