Top 10 Social Media Tips from Southwest -Don’t be afraid to join the conversation -Build a strong team -Establish channels before a crisis -Set the tone for the conversation -Act Fast -Be gracious, be honest, be real -Doesn’t have to be perfect -Speak the language of your audience -Have a thick skin-Be all in
FY10 City Manager Established Strategic Project to figure out if we could do it and how to do it -Evaluate Policy Needs First-Establish Social Media as an Additional Official Commnication Tool Leadership wanted to know-What other local gov agencies currently using? Primarily interested in what other state of TX doing? -What info being communicated? -Policy/guidelinesRead… Read more »
This is a crosspost of http://dotgov.com With more than 50 million Americans on Facebook, there is no better place to bring local government to their constituents and to engage constituents in their City Council. Yet, a search for City Councils already on Facebook results in mainly United Kingdom and Australian Councils; American Councils number lessRead… Read more »
Tips/Tricks from NASA on Social Media: Want to host a tweetup? Center around event/conference Set up registration website Plan activities – things to see/touch, brief presentations, people to meet Interact with tweeters Be techno-ready electricity, wi-fi, cell access Share the tweetup experience Took a long time to get Internet access to Spacestation -lots of worriesRead… Read more »
Prepared in Plano Internal challenges-legal – establish a workable policy -PIO – empower PIO-Records – Policy for record keeping, who keeps them, how does your legal requirements overlap-Credibility/Verification – Use widgets on official site, come up with logo or name that is persona, post links to your media sites to show authenticity External Challenges -MaliciousRead… Read more »
There is so much information out there on Twitter, how do you find the information you need? The simple answer is to use hashtags, but which ones? Below is a list of my favorite hashtags to follow when planning travel and conferences. Please feel free to add any that I may have missed. Travel: #traveltuesdayRead… Read more »
I watched the People’s Politician over the weekend via the BBC iPlayer and started to think about whether “Voting” was a real measure of success of whether people feel engaged or not? In the episode we saw Ann Widdecombe Conservative MP for Maidstone get given a camera to do her first podcast and the questionRead… Read more »
Brown creates one UK.gov website to rule them all Centralised ‘dashboard’ to save lots of money By Chris Williams • Get more from this author Posted in Government, 22nd March 2010 12:11 GMT The government has announced plans for a personalised web page for every UK citizen to access all public services online in aRead… Read more »
The USGS has become Twitter’s first-ever Government case study on their Twitter 101 for Business page. The account highlighted is the @USGSted account (Twitter Earthquake Detector). The snippet from the site: One of the U.S. Geological Survey’s unique responsibilities is the monitoring and reporting of earthquakes, which affect the daily lives of people around theRead… Read more »
This guidance was written for a UK audience, but local politicians from anywhere will find everything bar a few legal bits useful. People are now turning first to the web to find everything from information about days out, entertainment, shopping, to making connections with friends and colleagues. People expect to be able to comment andRead… Read more »