Posts Tagged: connections

More Event Cancellations + Something to Share with the Corporate Office

by Allan Rubin, Vice President, Marketing First, here’s some news on continued government event cancellations. Word on the street is thatGFIRST 2013 will not take place this year “due to all of the budgetary/travel restrictions.” Scheduled from August 25 to 30, the Government Forum of Incident Response and Security Teams (GFIRST) “is a group ofRead… Read more »

Mapping a Customer’s Journey: An Exercise to Benefit Any Business Selling to Government

As the D.C. business community is dealing with many challenges these days, it is always good to keep all of your customer service capabilities as sharp as possible. With fewer dollars to chase, the competition is getting very stiff and contractors need to embrace new ideas for keeping government customers happy. I recently had theRead… Read more »

Incumbent Contractors: Never Assume Success When Re-Competing

here was a time when incumbent contractors had the luxury of assuming they would win a re-compete. This mindset was often founded upon the organic, year-over-year growth that had become common over the past 10 years. Unfortunately, contractors no longer have the luxury of basing their business development strategies on assumptions. Just because a governmentRead… Read more »

GAO Report Signals Opportunity for Contractors in Agile Software Development

Applying agile software development methods to IT projects has been a hot topic as of late at the Government Accountability Office (GAO). The agency recently unveiled a report highlighting its 32 tips for applying agile development to help improve how the federal government will develop and implement IT infrastructure projects. Specifically, these tips focus onRead… Read more »

Agencies Under Scrutiny to Provide Better Customer Service

Providing the highest level of customer service is paramount for any industry. For the federal government – whether it’s the I.R.S or the Department of Veterans Affairs – a diverse audience of citizens, military personnel and other government employees make the requirements of good customer service more complex than in other businesses. A new bipartisanRead… Read more »

Contractors Hold Onto Their Desks as Sequestration Looms

Monica Mayk Parham, Marketing Director, Market Connections, Inc. The Professional Services Council (PSC) recently hosted an event on the topic of sequestration and, for many, it was a sobering reminder that challenging times lay ahead – even if sequestration never comes to light. So what are contractors doing to prepare for these new budget realities?Read… Read more »

Open Government Data Conference: Research Should Drive All Open Data Initiatives

Monica Mayk Parham, Marketing Director, Market Connections, Inc. I’ve been attending the International Open Government Data Conference, sponsored by Data.gov at the World Bank this week. We’ve seen quite a few advanced uses of open data in both domestic and international contexts. Kenya shared their open data initiative, which has steadily gained interest since itsRead… Read more »