By BobGourley Over the weekend I lent some help to a young man in California who asked that I help get an e-mail to the Secretary of Defense. Although I don’t correspond with the Secretary, I know a few people that do, and I think we got the e-mail on the way and believe itRead… Read more »
I have been using this blog as a forum for satirical commentary concerning some elected officials and certain components of my former lifetime employer, GSA. Unfortunately, there is absolutely no humor to be found in discussing Hurricane Sandy, one of the great disasters of a lifetime. In the last year GSA has been in theRead… Read more »
Every once in a while I simply embed a single video as a blog post. It’s not because I’m lazy, but rather because I truly feel the video should get as much exposure as possible. This latest one is a TEDx speech delivered by one my favourite business/marketing authors and speakers, Seth Godin. The topicRead… Read more »
We have annual ethics training at EPA, and I’m working my way through this year’s version. Our ethics attorneys do a great job with it, and I generally learn something every year. I’m very proud to serve in the federal government. One reason is that my colleagues and I stand for something about integrity andRead… Read more »
When I was a kid, a huge part of our Sundays focused around the Sunday paper. My mom got the financial section and the coupons, my dad got news and sports, and my sisters and I argued over entertainment and cartoons. Now that I’m grown, I don’t even get the Sunday paper anymore. I canRead… Read more »
By RyanKamauff Here are today’s top cyber news and stories. While most are looking at the financial, socio-economic and national defense ramifications of the election, Nextgov takes a look the cyber ramifications of the election – Many federal leaders are political appointees, especially in the cyber realm. When the fallout from this election clears, weRead… Read more »
Plain language is critical to great customer service. You may think that “plain language” is all about getting the words right. Well, words are a big part of it. But there’s more to it than that. “Plain” means information you can find, understand, and use quickly and easily. So, in addition to choosing the rightRead… Read more »
Hurricane Sandy, the Super Storm that slammed into the Eastern Seaboard early last week, left behind a wave of destruction in its path. Cities like New York, Atlantic City, Hoboken, Philadelphia and hundreds more are dealing with flooding, power outages,and destructive fires as a result. The cost of the damage left behind is estimated toRead… Read more »
By RyanKamauff Lost in the hurricane last Monday you might have missed Google’s unveiling of the their complete line of mobile capabilities The Nexus 4 is a stunning mix of form and capabilities provided by Google’s most recent Android partner, LG. The Nexus 7 has been updated by Google and Asus to offer more storageRead… Read more »
I think sometimes IT organizations and executives lose sight of the fact that they need to develop an ongoing relationship with the business. If you are in the IT organization in most businesses you are in the service business to large degree. In case you haven’t noticed there are a huge number outsourcing and servicingRead… Read more »