The Future of Citizen/Enduser Engagement and Empowerment.

I recently spoke at the Future Social Government Australia 2012 Conference with attendees, including senior government communicators, looking to explore emerging technologies and how they can take advantage of any opportunities inherent therein. The nominal title of my presentation was, ‘Investigating the Internet’s Evolution & Impact on Social Strategy’ – to me, this boiled downRead… Read more »

NSW government consulting on their social media policy for public sector staff

It’s good to see that the NSW Government has taken the step to consult the community and public service regarding the social media policy and guidance it is planning to put in place for agencies. The consultation, visible at http://haveyoursay.nsw.gov.au/socialmedia (which unfortunately only has comments from me right now) uses a forum-based approach to solicitRead… Read more »

Not Cloud First, Cloud Now: Stand up and Fight for Citizens #gov20 #opengov #abouttime

Not Cloud First, Cloud Now #gov20 #opengov IDC recently released a study that resulted in interesting coverage from GigaOm. They found that the folks in government that could benefit most from cloud computing are actual those with the highest degree of resistance – local governments. States were not far behind. This release happens at theRead… Read more »

The Difference

Twenty years ago, my advertising agent told me that the difference between cheap Chinese food and expensive Chinese food was the size of the bill. We had been discussing where to have lunch. That has stayed with me, but yesterday I got a whole new perspective on what it means. I was working with aRead… Read more »

Meet Code for America 2013

It’s official. We’ve selected our fellows and government partners for the 2013 Fellowship Program. The applicants for each were incredible and whittling it down to these 10 governments and 29 fellows was a feet. (And we encourage all fellows and government applicants who we were unable to accept into the program this year to considerRead… Read more »

How to Make Them Say, “I learned something today.”

June Melvin Mickens of Executive Advantage, LLC says “It never ceases to amaze me that the most snooze-provoking presenters seem to be the most oblivious.” Isn’t it true? These trainers don’t seem to get it, even with people snoring away, or leaving to catch some fresh air, or constantly looking at their agendas to seeRead… Read more »

Analyzing Mobile Visitors to Utah.gov

In the past 30 days, the Utah.gov portal has received visits from 305 different mobile devices. These visits now account for about 13% of the total visits to the site. Thats a lot of different devices, A-Z, everything from the Apple iPad to the ZTE D930 Chorus. The new visitor rate for mobile devices isRead… Read more »

Unlocking learning and innovation in your organization.

Today’s organizations exist in a rapidly changing environment where disruptive technologies, economic turmoil, and the winds of political change have put a premium on the organizations ability to rapidly react to a changing environment and meet evolving organizal challenges. This is leading to an even greater emphasis on the value organizations put on their humanRead… Read more »